OneTrust reviews

3.3

53% would recommend to a friend

(1,383 total reviews)
avatar

John Heyman

38% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- My team members and manager were great people

Cons

- Lack of transparency from the top - Constant changes due to company trying to public

avatar
OneTrust Response
2y
Thank you for sharing your experience with us. It's great to see you enjoyed working with your Sales Manager and team. Our workforce is made up of talented, smart, innovative people with successful backgrounds. It makes collaboration at work fun when we are all working toward a common mission and purpose. Our Sales team especially has a unique opportunity to sell into a large total addressable market to help continue define the category of Trust Intelligence. We are on an exciting journey to maturity and that includes scaling up. We are bringing in leaders from other successful companies who know what it takes to get OneTrust where it wants to go. Ultimately, we have been building out our Executive team – most recently a Chief People Officer, Marcelo Modica from Robinhood – and we are excited by all the work they have started. With a more complete E team, including diverse perspectives and experiences, we can deliver the best product for our customers and can improve our employee experience through challenges. Our executives have also made themselves available for conversations with employees through AMA sessions, fireside chats, ETG meetings, and more; this gives our people transparency directly from leadership. Marcelo Modica (CPO) hosts a quarterly Coffee & Culture session for all employees to get a glimpse into the work of the People team. Guido Torrini (CFO) hosts a quarterly Inside the Numbers session for all employees to get a glimpse into our company financials. Both of these opportunities provide transparency and give employees the chance to ask questions. We know there's a lot of work to do, and it will still take additional changes to get there, but we are looking forward to OneTrust's future as the trust landscape continues to evolve.
2.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good salary range. Unlimited PTO (Sometimes, for some departments) Market leader product.

Cons

Terrible work life balance There's not a defined career plan (although they'll say there is a defined plan, there's never budget to promote people). A lot of c-level/vp/svp hiring - Not hiring basic levels. Two years without a salary increase for all US employes.

avatar
OneTrust Response
2y
Thanks for taking the time to submit your feedback. It's a really exciting time to join the OneTeam because of our market-leading, category-defining Trust Intelligence Platform. We're proud and humbled by the recognition it's received, even most recently when we were named a worldwide leader in IDC MarketScape for data privacy compliance software. Our innovative people, whether they're individual contributors or senior leaders, have had everything to do with the success of our product, and we're excited by what's to come as we continue to adapt to the dynamic trust landscape. We do provide unlimited PTO to our employees globally. We expect our people to be stewards of their time away from work, and we know it's important to recharge. We're working to plan better buffers across the company so that this is done consistently. With the direction our product is going, we have an incredible opportunity to reach more people than ever before and turn this abstract concept of trust into a measurable competitive advantage. Additionally, as the organization matures, we have to scale to ensure we have the proper leadership in place to be successful long-term - and to be IPO ready! This means we can't be the flat organization OneTrust once was in its scrappy, startup years, but this is a natural, invigorating change for OneTrust. We are adding leaders to the team who have proven they know what it takes to scale a successful tech startup, and we're confident in their leadership to get us all to the next level. We look forward to OneTrust's future as these exciting changes continue to take place!
1.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

My immediate team is full of great people who work hard. There are a lot of teams who work hard and do their best to help but these are all lower level employees, myself included.

Cons

This company is all sorts of problematic. Since I've been here I've been through two rounds of layoffs which has removed over 1,000 people. Instead of building back the team, the executive team decides to create and hire middle management jobs. This has led to less people to do the actual work and bring in success. The additional management has clogged processes and caused delays in getting work done. The executive team boasts about so many new hires this past quarter but don't realize that they fired all of these positions a year earlier. It's not great to brag about having a lower acceptance rate than Harvard and high new hires when they caused all of those problems themselves. From the top down, I have seen a lack of direction. I have seen constantly changing priorities, projects, goals, and their 'OnePlan'. This has lead to thousands of dollars in employee salaries being wasted on work that is cancelled. This also frustrates the employees who feel even more disconnected from this company. People talking about a great culture are clearly having a different experience than my team and me. Everyone around me is overworked, burnt out, and constantly having to bend for the executive team's ever changing priorities. The annual review process sets you up to fail from the start. They say Meeting Expectations is a good review and people rarely get an Exceeding Expectations. From my experience, you would have to turn in 60 hour weeks and make OneTrust your only love to get an Exceeding Expectations review. This process is more demotivating than anything. The 401k match is weak. The match 50% but cap it at $2,000 for the year which seems like an industry low. They used to offer Unlimited PTO but recent changes have now called it regular PTO and now job postings say Flexible PTO. I'm sure it varies by manager but I'm not optimistic about this staying unlimited PTO.

avatar
OneTrust Response
2y
Thank you for taking the time to share your feedback. OneTrust went through a lot of change last year. We moved from a high-growth start up to one focused on long-term growth and value for our customers. We welcomed a number of acquired companies and new leadership to build and scale the leading Trust Intelligence Platform. We recognize that our culture shifted as a result. We've been building out our People team who worked diligently to relaunch our culture and company values this year based on hundreds of employees' feedback through surveys, focus groups, and workshops. They introduced an anonymous, quarterly engagement survey which has allowed our Executive team and department leaders to direct our people in a thoughtful way - one that takes their needs into account. This feedback will continue to shape our culture so that our leaders can deliver a great experience to our employees. They also introduced our first-ever annual and mid-year performance review process. This process is designed to provide a clear focus on the work that matters, give timely, actionable, and continuous feedback, and ensure transparency so that our employees understand how their work is evaluated. Additionally, OneTrust isn't the same company it was in 2022 and certainly not the same one when it started in 2016. Our GTM strategy has changed and we shifted from product to platform. We're on a road to maturity and IPO readiness, and what got us to being the leader in privacy won't necessarily get us to where we want to go. We are already the category-defining leader in Trust Intelligence, and we have so much more in store as we think long-term. To get there, we have to scale, and that starts with our Executive team and senior leadership. We're building a new team for a bigger and better OneTrust that will best serve our customers while empowering our people to do their best work. Over the past several months, we have been bringing in new leaders with proven track records from other successful tech companies. With a more complete management team, we can include more diverse perspectives and give our teams the leadership support needed to have amazing careers through challenges. With the growth we are experiencing, some growing pains are inevitable. This is a typical situation for successful, scaling startups. With company growth also comes mindset growth. We have a more sophisticated headcount planning process and are focused on hiring and growing responsibly now and into the future. Another part of our People team that has grown within the last year is our Total Rewards team. They've been hard at work reassessing our employee benefits packages across the globe, and they are ensuring they evaluate all options to provide a best-in-class package. Our Unlimited PTO was introduced in 2021, and while it may also be called Flexible PTO more recently, these policies are the same. We expect and encourage our people to be stewards of their own work/life balance and take the time they need to recharge, and we are planning even better buffers across the company so that this encouragement is given consistently from all managers. Ultimately, we trust our employees to get their work done when it makes sense for them. In addition, our Benefits team just rolled out 14 weeks of parental leave globally (16 weeks for birthing parents). They also introduced better healthcare providers and increased life insurance for our folks in the US. We look forward to the additional changes in our benefits plans in the future. That said, we know we still have work to do to get where we want to go. Without our people, OneTrust would not be where it is today. As we continue to adapt to market needs, our people will be able to learn and grow while experiencing what it's like to be part of a category-defining software company. We get to do meaningful work every day to provide privacy, GRC, ethics, and ESG solutions to our customers. We have a huge TAM at our fingertips, and we've only scratched the surface. Thanks again for your feedback, and we are excited for OneTrust's future as we all continue to unlock every company's potential to thrive by doing what's good for people and the planet.
Viewing 109 - 111 of 1,383 Reviews

Glassdoor has 1,501 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.