OneTrust reviews

3.3

53% would recommend to a friend

(1,383 total reviews)
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John Heyman

37% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Still has a great product, UI, industry expertise

Cons

Upset customers, low satisfaction rate too many changes year over year no job security - laid off 80% of my team last year and is now apparently ramping it back up bringing in external leadership thats trying to "reinvent the wheel" but also has no understanding of customers current + past challenges overall company morale is low

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OneTrust Response
1y
Thanks for sharing your feedback with us. We appreciate your contributions to the team as an AE and understand that changes can be challenging. We are happy to hear you still believe in OneTrust's product after your departure. We take a lot of pride in our solutions, patents, and leadership position in the market. We acknowledge the importance of clear communication and maintaining a strong company culture. Our executive leaders have made it clear they are committed to fostering a supportive, transparent, winning culture this year, and we look forward to the outcomes of all the great work our teams are doing to work toward this. We also welcomed new executive leaders within the past year - a Chief Revenue Officer and Chief Customer Officer - and we're thrilled by the progress they've made so far for our GTM teams and the positive momentum going in to FY26. As the data and AI landscapes evolve over time, so does OneTrust. Like many companies, we regularly assess our organizational needs to best serve our customers and position the company to get where we want to go. Unfortunately, some employees were affected in our past restructurings, and we have supported them through these transitions. While these transitions bring change, they also present immense opportunities. Our commitment to support our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth.
1.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I have nothing to say positive about my experience working there other than they pay well. It's not work the headache of having no stability when working there. Not knowing from one day to the next weather or you will have a job. No job security working there. It's like crabs in the bucket.

Cons

No organization, poor leadership and no respect for colleagues.

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OneTrust Response
1y
Thank you for sharing your perspective. It's disappointing to read your experience. OneTrust is an eight year old company that's gone through a ton of change. We acknowledge this can create an environment of ambiguity and internal shifts at times, and that's not the right environment for everyone. OneTrust has a lot of exciting work on the horizon, and we are positioning ourselves for long-term growth as we make these changes. Our most recent restructure was carefully considered, and we repositioned many employees into new business units and roles to minimize the impact on our workforce. Unfortunately, some employees were affected, and we have supported them through this transition. While this transition brings change, it also presents immense opportunities. Our commitment to supporting our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth.
2.0
Aug 6, 2024

Bad culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Place is all talk, remote work is best pro

Cons

Toxic culture of lies and deceit

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OneTrust Response
1y
Thank you for sharing your perspective. It's disappointing to read your poor experience in OneTrust's culture. The company has gone through a lot of change over the years, especially recently. We just realigned our organization around our core product strategy. Like many companies, we regularly assess our organizational needs to best serve our customers and position the company for long-term success. This realignment is aimed at significantly enhancing our speed, responsiveness, and flexibility. While this transition brings change, it also presents immense opportunities. Our commitment to supporting our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth. We recognize these types of changes can create shifts in a company's culture, and OneTrust is no exception to that norm. We will continue to provide opportunities for employees to hear from leaders regularly and to give all employees the option to submit anonymous feedback via engagement surveys. Our leaders acknowledge there's more work to do to get to where we want to go, and we look forward to hearing more from our people to get there together.
Viewing 142 - 144 of 1,383 Reviews

Glassdoor has 1,501 OneTrust reviews submitted anonymously by OneTrust employees. Read employee reviews and ratings on Glassdoor to decide if OneTrust is right for you.