Is Optum a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 357 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Operations Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Optum .

Does Optum pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Optum with 3.3 out of 5 stars based on 357 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1923 reviews)); "Benefits are good and comparable to a good employer" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 691 reviews)); "Flexible and ability to work from home" ((in 588 reviews)); "Good culture and policies" ((in 585 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 620 reviews)); "Low salary and very low yearly increases" ((in 427 reviews)); "Frequent reorganizations and layoffs." ((in 303 reviews)); "bad pay and no bonuses" ((in 166 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 129 reviews))

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Optum Client Operations Associate reviews

3.3

61% would recommend to a friend

(357 total reviews)

Patrick Conway

47% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Operations Associate employees have rated Optum with 3.3 out of 5 stars, based on 357 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

357 reviews

4.0

Jul 22, 2019

Its a huge company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and professional advancement

Cons

Long hours and short break time

1.0

Jul 21, 2019

Worst work environment!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Month end overtime pay opportunities

Cons

Hourly pay and yearly increases, work environment, career advancement proper training.

2.0

Jul 19, 2019

Look Someplace else

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I got a desk to sit at and they pay me....for now

Cons

micro manage, secretive about the goings on of the company, outsourcing jobs to India and Puerto Rico

Viewing 346 - 348 of 357 Reviews

Jobs at Optum

Manager, Clinical Initiatives - Remote

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Mental Health Clinician

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Optum Client Operations Associate reviews

Ratings by category

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Its a huge company

Worst work environment!

Look Someplace else

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