Is Optum a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Optum have rated their employer with 3.0 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Operations Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Optum .

Does Optum pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Optum with 2.3 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.7% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Optum.

How happy are Client Operations Associate professionals working at Optum?

65% of Client Operations Associate employees at Optum would recommend their employer to a friend. This rating has increased by 82% in the past 12 months. Client Operations Associate professionals have also rated Optum with a 3.3 rating for work-life-balance, 3.7 rating for diversity and inclusion, 2.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1895 reviews)); "Remote and Dynamic work environment good benefits" ((in 854 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 673 reviews)); "Flexible work from home schedule" ((in 596 reviews)); "Good culture and policies" ((in 589 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 134 reviews)); "Poor communication both internally and externally" ((in 87 reviews)); "too much favoritism" ((in 64 reviews))

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Optum Client Operations Associate reviews

3.0

65% would recommend to a friend

(33 total reviews)

Patrick Conway

55% approve of CEO

31% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Career opportunities

3.3

Work/Life balance

2.9

Culture & values

2.4

Senior management

2.3

Compensation and benefits

Client Operations Associate employees have rated Optum with 3.0 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have an average working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

5.0

May 16, 2023

Customer Service (CSR)

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

good company to start at

Cons

pays lower compared to other call center

1.0

Apr 27, 2023

Poor design team.

Ux designer

Recommend

CEO approval

Business Outlook

Pros

Alot of spare time You can work on yourself Less stress

Cons

No work most of the days We have a project allocation manager,who has no clue about design sense. Team on whole has very poor idea about design. They really need to work on design thinking. Need to improve alot on visual sense.

5.0

Apr 12, 2023

Awesome place to work as a designer

Ui\ux designer

Recommend

CEO approval

Business Outlook

Pros

- growth opportunity - global exposure - great design team - no micro-management - great relationships with seniors

Cons

- work-time schedule is aligned with US, so for India, it is quite odd

Viewing 16 - 18 of 33 Reviews

Jobs at Optum

Account Manager - Pearland Texas

Associate Director of Communications - Optum Health South Region

Clinical Administrator Supervisor

Associate Finance Director- Eden Prairie, MN/Remote Considered

DRG/Clinical Validation Auditor RN

View all Client Operations Associate Jobs

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Optum Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer Service (CSR)

Poor design team.

Awesome place to work as a designer

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