Is Optum a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Optum have rated their employer with 3.3 out of 5 stars in 357 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Client Operations Associate Jobs at Optum now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Optum .

Does Optum pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Optum with 3.3 out of 5 stars based on 357 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1142) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Medical Coder (129) , Associate Director (128) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1895 reviews)); "Remote and Dynamic work environment good benefits" ((in 854 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 673 reviews)); "Flexible work from home schedule" ((in 596 reviews)); "Good culture and policies" ((in 589 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 134 reviews)); "Poor communication both internally and externally" ((in 87 reviews)); "too much favoritism" ((in 64 reviews))

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Optum

Optum Client Operations Associate reviews

3.3

61% would recommend to a friend

(357 total reviews)

Patrick Conway

47% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Work/Life balance

2.6

Senior management

Client Operations Associate employees have rated Optum with 3.3 out of 5 stars, based on 357 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

357 reviews

1.0

Oct 21, 2025

Na

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Job security is good in compare to others.

Cons

Managers are making worst to work in Optum.

4.0

Sep 16, 2025

Hvffb

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company and great supervisor and teammates

Cons

Pay is low, even if you have a previous experience

4.0

Sep 10, 2025

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Unlimited and free any kinds of coffee or milk Helping supervisors Spacious and clean sleeping quarters and bathrooms Annual increase Free shuttle and food during typhoon Free pantry food or fastfood during overtime

Cons

Low budget for engagement depends on LOB PC provided for Work at home is old windows monitor

Viewing 19 - 21 of 357 Reviews

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Optum Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Na

Hvffb

Great place to work

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