PCNA reviews

4.2

85% would recommend to a friend

(283 total reviews)
avatar

Neil Ringel

91% approve of CEO

70% positive business outlook

PCNA has an employee rating of 4.2 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PCNA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

283 reviews
1.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home job, at least for the forseeable future Pay is ok, solely because of all of the mandatory OT you have to work

Cons

You will work lots of mandatory overtime, even during the "slow" times. We are currently working 55+ hours a week, 6 days a week and the busy 4th quarter has not even started. They are trying to outsource as much work as possible, but then expect the internal employees to do all of the clean up because the outsource workers aren't able to do the job. You will have orders reassigned to you, after the outsource team messes them up, and then you have to try to get everything corrected and try to get everything rushed. You also then get to call the customers and explain to them that their event date will now be missed, and get to endure the brunt of their frustration for errors that somebody else caused.

2.0
Aug 19, 2021

Customer service

Recommend
CEO approval
Business Outlook

Pros

Pay, over time , events , good place to move around

Cons

A lot of favoritism people do whatever they want if they like you

1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

i'll add later if i think of any

Cons

soul sucking atmosphere, work 56-58 hours a week including weekends. Management has zero concern of the well being of employees, just want to make a buck. Outsource Indian employees for cheap labor, communications between them and customers is terrible. In house employees are then left to clean up the messes, angry customers.

Viewing 31 - 33 of 283 Reviews

Glassdoor has 292 PCNA reviews submitted anonymously by PCNA employees. Read employee reviews and ratings on Glassdoor to decide if PCNA is right for you.