Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

192 reviews

2.0

Jan 28, 2026

Not the Best

Account representative

Recommend

CEO approval

Business Outlook

Pros

Work from Home. Ok salary.

Cons

Rude workers, not feeling part of the team, people scold your work or attack you.

1.0

Dec 6, 2025

Need to support employees more the client is not always right

Insurance representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is great

Cons

Production is unrealistic but think they did us a favor by lower it Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back There are so many other things I could say but no one cares

3.0

Sep 10, 2025

Work life balance

Avp-finance

Recommend

CEO approval

Business Outlook

Pros

Good work life balance great leave policy and time off

Cons

Slow growth, less hikes, difficult to grow with even changing management plans

Viewing 4 - 6 of 192 Reviews

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Jobs at PFS Group

Remote Insurance Rep

Houston, TX

View job

Customer Service Representative

Customer Service Representative