PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

192 reviews
1.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Like most jobs a consistent pay check. Looking for a better work environment to maintain my integrity. If you don’t a professional background or desire one this is the right fit for you.

Cons

Wow from about day 4 out of 4 months this place has been absolutely horrible. No real training from an actual trainer. ALL the supervisors are in on degrading employees behind their backs and don’t care if other employees hear you. An employee literally tried to fight another employee in the stairwell and was sent to work from home. Very violent place to work. Really don’t believe there is an HR department. You have to go through your supervisor to find out how much PTO you have accumulated. Supervisors come from other departments just to say good morning to some. The Houston PFS location is horrible. The upper management all hang out during lunch and outside of work so they have that “I have your back mentality”. So if there is something that happens they all lie for one another so that they won’t be degraded behind each other’s backs. The Houston office is as nasty as they come. Never seen a cleaning crew. The trash just gets taken out daily. The restroom is so nasty that you literally have to use it elsewhere. When the supervisors are typing about other employees in Teams they type really loud and they all laugh at about the same time. Employees yell at the insurance reps on the phone you can barely hear yourself think let alone talk on your phone. There aren’t many people who work here with professionalism.

2.0
Oct 22, 2024

Unfair

Recommend
CEO approval
Business Outlook

Pros

Work remote. No other pros

Cons

Have a production number that can not be hit by any Human. 60-70 accounts per day. They want detailed notes on each and to call numerous phone numbers then correct account.I feel as though I work very hard and do my job well but PFS states I’m sloppy still wanting more on a $30.00 account. Never hear doing a good job always hearing I’m doing a bad job. Raises are only If you hit production so there are no raises because for all they want on a claim their 10 minute window for each claim is not enough time. You are set up to fail. Too much favoritism with supervisors with their little friends and If your if color you are especially treated well, not so much for any other race. Not a great job!

Viewing 13 - 15 of 192 Reviews

Glassdoor has 206 PFS Group reviews submitted anonymously by PFS Group employees. Read employee reviews and ratings on Glassdoor to decide if PFS Group is right for you.