Does PFS Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PFS Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at PFS Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PFS Group?

40% of PFS Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PFS Group 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PFS Group?

Customer Service Representative (35) , Customer Service Representative (CSR) (10) , Insurance Specialist (8) , Insurance Representative (5) , Customer Service (3) , Insurance (3) , Insurance Agent (3) , Manager (3) , Supervisor (3) , Insurance Representative II (2) , Insurance Verification Specialist (2) , Revenue Analyst (2)

What are the pros of working at PFS Group according to real employee reviews?

"Work from home is the best part" ((in 7 reviews)); "Your coworkers are absolutely amazing" ((in 5 reviews)); "Flexible schedules" ((in 4 reviews)); "Since i have started in 2019, i can honestly say that this company cares about its employees the staff and management are all friendly and professional." ((in 3 reviews))

What are the cons of working at PFS Group according to real employee reviews?

"Bad management, lies, no confidentiality with HR, broken promises, no organization" ((in 14 reviews)); "They also yell alot at managers and cuss and bully!!!!!" ((in 8 reviews)); "Bad training" ((in 8 reviews)); "Supervisors never actually give an answer to a question they ask questions and thing calling the insurance company is always the answer and even when you do and they dont like the response they tell you to push back" ((in 7 reviews)); "No bonus for collections like other departments." ((in 6 reviews))

What are the top reviewed PFS Group locations?

Houston , Morrisville , Fresno , Raleigh , Bronx , Hickory , Dallas , McAllen , Cincinnati , Chico , Denver , Americus

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PFS Group

PFS Group reviews

3.0

40% would recommend to a friend

(192 total reviews)

Jeff Gorski

55% approve of CEO

43% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

3.0

Culture & values

3.0

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

PFS Group has an employee rating of 3.0 out of 5 stars, based on 192 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PFS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

192 reviews

1.0

Sep 15, 2017

Customer Service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get paid on time.

Cons

Poor management, high stress, poor overall morale, unhappy employees, unqualified manangment,

1.0

Sep 13, 2017

Stay Away!!!! I am serious. S T A Y A W A Y!!!!!

Insurance account representative

Recommend

CEO approval

Business Outlook

Pros

Give The Option to take an hour lunch. Honestly, this is the only pro that I could find.

Cons

I used to work at the Morrisville location. The first week you start there, they will sell you all type of false stories about possible premature career growth. You get micromanaged as hell. There's a camera on every corner. They expect their employees to work like a bunch of brainless robots. And don't you dare speak up, otherwise, they will penalize you for it. They don't accept 2 weeks notice. I knew two people who work there, tried to give their two weeks notice and got fired for it. Trust me do not waste your time and fall for their BS.

1.0

Aug 22, 2017

CUSTOMER SERVICE ASSOCIATE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good to say about this company.

Cons

Company had job fairs to mislead potential candidates. Not really interested in your experience but how they can pay you cheap for it.

PFS Group Response

Thank you for bringing this matter to our attention. PFS Group values all employee input and appreciates your feedback. We maintain the highest regard for our employees and aim to compensate them in accordance with their level of experience. We regret that you are dissatisfied with your onboarding and compensation, and would like to talk with you to better understand your perspective. Please call 713.784.4410 to discuss the matter in depth with CEO Jeff Gorski directly. We appreciate your contributions, and hope to hear from you soon.

Viewing 169 - 171 of 192 Reviews

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Jobs at PFS Group

Insurance Appeals Rep

Houston, TX

View job

Remote Senior Insurance Rep

Customer Service Representative