POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

111 reviews
1.0
Feb 5, 2026

Awful

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros! My customers are great and that’s it

Cons

Very disorganized. DM’s don’t train or teach, sit in back, don’t respond to emails or messages. Zero work life balance. Zero 401 k or merit for employees. No discounts no nothing.

1.0
May 1, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Coworkers and the items along with the happy customer

Cons

They really can't get organized, they say one thing and do another. Everyone knows something different. They keep hiring their friends and past co workers on the low and tell no one and allow no one to buy anything and then expect the staff to give a crap about the product, they don't give discounts and for the pay the give is ridiculous to keep adding more and more workand mind you they think you can get it done in an hour lol. I want to say you come do it for a week with all scenarios and prove us wrong. Trucks never come on time nor do we know how much and are ever able to plan for it.

1.0
Oct 22, 2024

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Nothing from the company, only the workers.

Cons

If I could rate this a 0/5 I would. Everything. Management sucks. Cheap a** company. No benefits (no holds, no discounts). Makes a part-time job feel like full-time job. Doing manager tasks as a sales associate. Annoying customers.

Viewing 10 - 12 of 111 Reviews

Glassdoor has 123 POP MART reviews submitted anonymously by POP MART employees. Read employee reviews and ratings on Glassdoor to decide if POP MART is right for you.