POP MART reviews

The store was plagued by management instability and a toxic culture. There was a revolving door of managers, with a "mean girl" mentality, favoritism, and racially-motivated comments toward a specific group of staff. My reports to HR were consistently ignored. My termination on August 11, 2025, was, in my opinion, a direct act of retaliation for being a whistleblower. I was falsely accused of "time theft" and fired without a single written warning, just two days after two other employees resigned over similar misconduct. Management failed to address serious issues like safety violations and timecard errors, and I was passed over for promotions in favor of less-experienced new hires.

- Some others will isolate you if you're new and makes it hard to rely on them. - Makes a part-time job feel like full-time job. - The Inventory checks are excessive, especially when upper management never actually uses them to send you what you need. - Management is super messy and not at all organized. - There are no benefits at all, no employee discount no nothing. There's even a 24 hour no buy rule on new releases, and no holds at all. Employees are paying full price but they can't even buy anything if it's too new...which defeats the purpose. - Ignores my work life balance completely and they expect you to have full availability for all days and cater to their need. They do have schedules pushed out early, but that is nothing if they schedule you for times you can't actually work for due to transportation. - Super unprofessional and no respect. As someone who's also worked in other Asian based companies, it doesn't look like they've adapted to the US workforce structures at all and just takes advantage of you if you don't know any better. - The manager is really nice, but nice doesn't mean good.