POP MART reviews

There was no meaningful onboarding or structured training. New starters were expected to perform at full capacity immediately, despite limited explanation of systems, processes, or expectations. When support was requested, responses often felt condescending rather than constructive. Questions were met with impatience instead of guidance, which created an environment where employees felt hesitant to seek clarification. Management placed heavy emphasis on results while failing to provide the necessary tools, training, or leadership to achieve them. There was a noticeable disconnect between stated experience and demonstrated leadership ability. Communication lacked clarity, accountability was inconsistent, and expectations were unrealistic given the lack of structure. Despite positioning itself with a startup mentality, there was little investment in people development, training, or team morale. Benefits were minimal, especially considering the pressure and workload.

Terrible management with blatant favouritism towards certain members for inappropriate reasons. The management also pitches employees against each other which creates a very toxic workplace environment and a lack of teambuilding. Managements talks badly about other employees and employees talk badly about everyone, making the whole place absolutely miserable and negative. When you voice your concerns to management, the replies are flippant and ignorant. Management have power trips and will not communicate clearly to you nor train you properly for the job and will have the nerve to be angry when you ask questions or cannot do the iob to their standard.