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PT Solutions Physical Therapy

Engaged Employer

PT Solutions Physical Therapy reviews

3.1

49% would recommend to a friend

(579 total reviews)
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Dale M. Yake

65% approve of CEO

47% positive business outlook

PT Solutions Physical Therapy has an employee rating of 3.1 out of 5 stars, based on 579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PT Solutions Physical Therapy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

579 reviews
1.0
Oct 7, 2018
Recommend
CEO approval
Business Outlook

Pros

My co-workers were pleasant to work with and were honestly one of the bright spots of my day; unfortunately, they were overworked too, which caused them to stress also. Benefits were good, but were slightly higher than other places I had worked; however, I didn’t complain since I always felt like I had good health insurance. Free CEU courses were provided, but they were misleading since you couldn’t actually pick what you wanted. You are only provided with the free CEU courses that PT Solutions wants you to take and that they teach themselves. The CEU courses are a “pro” if you just need to get CEU hours. Salary was competitive to other employers in my area, but they will work you to death for that salary.

Cons

Unfortunately this job consisted of more cons than pros, for me. Staff was overworked and under appreciated. Even when expressing to upper management the need for more staff (and numbers to support it), they never actively searched for more PTs/PTAs. We were constantly told they would search, but not once did they actually list a job opening for my area/clinics. It is hard to take PTO time, due to limited staff working and PT Solutions expectations of how many patients should be seen in a day. Even if I wanted just 1 day off, I would have to request it 3-4 weeks in advance and was honestly made to feel guilty for wanting a day off from work. If you want to take a week off for summer vacation (or something similar), you better request that off 5 months in advance. Raises/cost of living increases are not given annually. You have to be “nominated” to get a raise based on your work/performance. I was promised that I would be getting a raise since I had been working so hard, only to find out when I gave my 30 day notice, that they never submitted for me to actually receive a raise. I have since heard similar stories from other employees at this company. Sadly, you can’t trust what they tell you. Most days, I arrived at the clinic at 7:30 and never left before 6:00 (sometimes later). Then I had to complete my documentation at home. I understand that sometimes you have to stay late to accommodate patients or to make sure everything is finished because I do this at my current job, but PT Solutions expected this daily. When PT Solutions decided to expand their practice, they opened a new clinic before having adequate staffing. I was asked to help “1 time” at this clinic and was promised that it would just be that once. It soon became a weekly occurrence that they would try to pull me to the other clinic. The clinic was approximately a 50 minute drive from my home clinic. I was expected to still start at 8:00 and take 4:00 patients (even requested me to see a 5:00 patient once). Plus, have documentation completed before leaving, since it was on a different documentation system. They didn’t care that I was adding almost 2 hours in drive time to my day to “do them a favor.” You were expected to see more patients than could reasonably be handled. It felt like “quantity” of patients was more important than the “quality” of care received. Since leaving PT Solutions, I have ran into former patients who told me they would rather go to any other PT clinic in town than return to PT Solutions because they felt like they were one out of a million patients. They believe there is only one way to treat patients and that is the PT Solutions way. The beauty of physical therapy is that you can treat patients differently according to their individual needs. PT Solutions has algorithms for you to follow for several different diagnosis. Multiple times, I was told to follow the algorithms and that we all needed to be treating patients the same. I appreciated the research behind their algorithms, but sometimes patients don’t fit into every mold and need different treatments not on their algorithms.

1.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

A good environment if you want to see a ton of patients and get exposure to treating a variety of conditions, though you may pay a steep price where energy and sanity is concerned. Fellow co-workers and front desk staff at our clinic were great even in the chaos of the day to day, which was plus.

Cons

Working at PT Solutions was one of the worst professional experiences of my career. While the company talks a big game about being a "family" and encourages staff to have "crucial conversations" and "be vulnerable," but this is all lip service designed to manipulate employees. Any genuine feedback or concerns are turned against you, and the therapeutic language becomes a weapon rather than a tool for growth. Management is primarily focused on advancing their own careers rather than supporting staff or ensuring quality patient care, and there is frequent organizational restructuring as the company grows which creates disorder on all fronts. The productivity expectations are not only unrealistic but unethical - there's constant pressure to maximize billable units regardless of what's actually medically necessary for patients. This creates an environment where PTs are pushed to compromise their professional ethics and potentially put their licenses at risk. Other reviews on here support this. The company likes to pride itself on having a "holistic" approach to care based on principles of health behavior change, but the constant focus on productivity (cleverly branded by the PTS marketing team as "patient impact") eventually erodes any decent clinician's creativity and capacity. Exhausted and on the brink of burn out, it's no surprise that many staff default to the minimal amount of mental effort with generic exercise prescriptions. You're expected to treat 2-3 patients simultaneously as the norm - double and triple booking is standard practice, making it impossible to provide quality one-on-one care. The focus is entirely on churning through as many billable units as possible rather than providing meaningful treatment. The patients lose and so do you. PT Solutions contracts with many non-profit hospital systems, but it is public knowledge that the company is actually owned by private equity investors. This explains everything about their business model - the relentless focus on profits over patients, the pressure to maximize billable units, and the complete disregard for quality care or employee wellbeing. You're not working for a healthcare company; you're working to generate returns for investors who have no stake in patient outcomes. The company particularly preys on new graduates, promising "mentoring" that's more focused on coaching the ability to treat multiple patients at once rather than developing sound clinical reasoning skills. They lure new grads with signing bonuses that come with contracts requiring hefty financial penalties if you try to leave. It's also known that their "residency" program follows the same predatory model - locking residents into multi-year contracts with five-figure penalties for early departure. This isn't professional development; it's financial entrapment designed to keep staff even when they realize how toxic the environment is. New grads should know: legitimate employers don't need to lock you into contracts with financial penalties. Good companies retain employees by treating them well, not by making it financially impossible to leave. The turnover speaks for itself - both clinical staff and management cycle through constantly because the work environment is unsustainable. The company's "incentive programs" actually reward overworking and normalize burnout, creating a culture where exhaustion is worn as a badge of honor. If you're a physical therapist who cares about ethical practice, quality patient care, and maintaining your professional integrity, look elsewhere. There are employers out there who will actually support you in providing excellent care without compromising your values or wellbeing.

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PT Solutions Physical Therapy Response
8mo
Thank you for sharing your detailed feedback. We’re sorry to hear about your experience and take concerns around workload, communication, and support seriously. We value all feedback as it helps us continue to evaluate and strengthen our culture, leadership, and clinical standards. We’re proud of the many dedicated team members who deliver excellent care every day and remain committed to supporting both our clinicians and patients. If you would like to share more about your experience, please reach out to hr@ptsolutions.com
1.0
Aug 29, 2017

TERRIBLE.

Recommend
CEO approval
Business Outlook

Pros

The patients and families were amazing to work with. That is the ONLY thing that will be missed about PT Solutions. Some co-workers were positive to be around, but majority negative environment.

Cons

Everything. 1. Unfair treatment of employees - rules apply to only some employees sometimes 2. Lack of communication from management 3. Inconsistent enforcement of rules - sometimes the rules apply, and sometimes they don't - no way to know when. Just depends on mood of management. 4. Employees not valued, spread thin between several cites to save the company money 5. No raises, despite increase of cost of living 6. All they care about is units and treatments, not quality of care 7. Not supportive working environment - catty, passive aggressive, and not straight forward at all 8. Negative people complaining about PT solutions all the time, except when management stops by and everyone is two-faced and "happy." Terrible work environment. 9. They don't even honor the "one month" notice they ask you to give. If they find coverage sooner, they basically say "we don't need you anymore." Seriously don't work here.

Viewing 4 - 6 of 579 Reviews

Glassdoor has 600 PT Solutions Physical Therapy reviews submitted anonymously by PT Solutions Physical Therapy employees. Read employee reviews and ratings on Glassdoor to decide if PT Solutions Physical Therapy is right for you.