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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      489 reviews
      3.0
      Jul 28, 2015

      Depends on your department

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A lot of attention to software quality - Tight-knit teams - Fantastic office space: location, decor, snacks, near AT&T Park - Typically there's not a lot of ego

      Cons

      - Product development is *slow* because of over-engineering - Some teams too "clique-y" - Not enough transparency - Very little cross-departmental collaboration - Lack of ethnic diversity in general - Spotty gender diversity in some departments - Too slow to take action on low performers - Lots of meetings, even for individual contributors

      1.0
      Jul 3, 2025

      Work here if you want to experience rounds of layoffs every year

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid/remote friendly culture Good people left but they either get laid off or pushed out by management’s decisions

      Cons

      Layoffs every year Used to famously have a no (word for rude people staring with A) policy that one of the founders publicly mentioned in an interview, sadly this founder (who’s great!) retired from the day to day and now there’s very rude executives that work their teams to the bone while being disrespectful, entitled and rude. The CEO has proven that she’s not fit for the job, starting with the MLK PR fiasco and tanking stock price every quarter yet she continues to earn more and more while the people that are worked to their bones get bonuses cut or get laid off while the people that stay are expected to perform 3 jobs for the salary of one.

      avatar
      PagerDuty Response
      1y
      Thank you for taking the time to share your feedback. We’re glad you value our hybrid/remote-friendly culture, and we appreciate your recognition of the great people on our teams. We understand that organizational changes can be difficult, and we take concerns about leadership and workplace culture seriously. We invite you to share any specific concerns with your manager, any People Manager, or your HRBP, so that we may continue to improve as a company. Thank you again for your honesty and commitment.
      1.0
      Feb 10, 2025

      Research your odds of success well...extremely well.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great colleagues Product is well liked by customers Fun and impactful problems to solve for customers Great CSM org

      Cons

      Less than 10% of sales people hit quota Sales is managed by fear and misguided dogma. Make sure you are comfortable with the 1st, 2nd, and 3d line sales leadership. Back channel each and everyone during the interview process. There are some terrible leaders, esp. in the West, who might make a good impression in the interview but have no place in leadership. Request interviews with people of your choosing to get the "behind the scenes". Quota and white space are mismatched Extremely high staff turnover

      Viewing 31 - 33 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.