PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great work life balance - Great benefits - Great people and good environment both in the office and from home

Cons

- Sometimes, there's little direction or certainty about where we're headed

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PagerDuty Response
1y
Thank you for taking the time to share your feedback! It’s great to hear that you value the work-life balance, benefits, and the supportive environment we strive to create both in the office and remotely. We’re also glad you’ve had a positive experience with the people and culture here! Thank you for your feedback about the occasional lack of direction or certainty. We hope you were able to tune into our recent company kick-off which was focused on providing a clear vision for where we’re headed and what we’re aiming to achieve as a team. In addition, our monthly townhalls are designed to keep everyone updated on company-wide progress, while team-specific townhalls will dive deeper into how each department is contributing to those goals. Thanks again for your feedback—it helps us continue to improve and grow as a company. We’re glad to have you on the team
5.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

good benefits, management and work-life balance

Cons

Processes and working structure change yearly

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PagerDuty Response
1y
Thank you for sharing your feedback! It’s great to hear that you value our benefits, management, and focus on work-life balance. These are key priorities for us, and it’s great to know they’ve made a positive impact on your experience. Thank you for your feedback regarding changes to processes and working structures. We’re focusing on documenting processes more thoroughly and making this a key expectation for our teams. This will help provide greater clarity and consistency for everyone. Additionally, our working structure evolves to align with the needs of the business. We value your feedback and encourage open communication. If you have specific suggestions or concerns, please consider reaching out to your manager or your HR Business Partner. We are committed to supporting our employees during times of change. Thank you again for your insights and contributions!
5.0
Dec 8, 2024

Great company

Recommend
CEO approval
Business Outlook

Pros

Remote work - good salary - excellent environment - amazing stickers

Cons

my manager was not the best but just mine

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PagerDuty Response
1y
Thank you for taking the time to share your feedback! We’re glad to hear that you appreciated the remote work flexibility, competitive salary, excellent work environment, and even the stickers—it’s the little things that count! We’re always striving to improve and ensure that every team member feels fully supported and hope you were able to provide your feedback to your HR Business Partner and/or in our Employee Engagement Survey. It’s wonderful to know that you’d like to work with us again in the future. We wish you all the best in your career, and our doors are always open!
Viewing 64 - 66 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.