Paperless Post reviews

3.4

58% would recommend to a friend

(25 total reviews)

James Hirschfeld

57% approve of CEO

53% positive business outlook

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25 reviews

Reviews about "Culture"

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2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

5.0
May 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- great work/life balance. be accountable for the work you sign up for; have flexibility in having a life outside of work. - leadership listens to everyone, the founders of the companies say hello to everyone in the hallways, and super approachable. - communication/alignment/tech continues to mature year after year. hasn't been a year that has gone by that i haven't seen noticeable growth in these key areas. - engineers opinions matter. we are building out things in a way that is scalable and maintainable. of course we hustle at times like every company, but we are given a lot of latitude in how create software and how we run our teams. - leadership supports career decisions. flexibility to switch roles within the company (within reason).

Cons

personally, i don't have any cons. this is the best job that i've had so far in my career. there are some "cons", but they are universal to any organization. i don't list them as cons because we are always working on them and improving on them. mostly revolving around communication, alignment, etc...

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