Parallon reviews

Worked for this company for 4 years as a Medical Assistant/Triage(I have 17 years total experience as a medical assistant front/back office). In the 3 years since HCA took over our practice we have had 3 different Managers who are all a joke( a Master's degree is useless if you have never worked a patient up in your life). Too many patients and not enough help or time to properly attend to their needs. Employees are not held accountable for bad behavior, rudeness to patients and co-workers, tardiness, calling out for days. When someone leaves, quits or calls out, jobs are absorbed and no one is hired to replace them. Overworked, underpaid, and under appreciated. Raises range from 10 to 25 cents a year(if you get one). No bonuses. Christmas bonus was an umbrella with HCA plastered across it. Advancement is a joke and nonexistent. Finished my Bachelor's degree in Healthcare Administration while working there and applied for various positions that I am qualified for within the office and company. My application and resume were scrubbed stating I was not qualified for positions ranging from A/R posting to Business Office Specialist. I have 17 years experience in the medical field(front and back office) and a bachelor's degree, If that is not qualified---god help everyone. I quit this horrible job and went to work for a normal company.

They have got to do some research on the supervisors. I would get called into the office for some of the stupidest stuff like "looking at someone wrong." I don't even remember looking at someone wrong and I probably was dealing with an irate customer. As a manager I would not even address someone for something so ridiculous. The job is stressful enough because you are asking dying people for their money over the phone but the supervisor sure made it worse. They will write you up and pull your bonuses so don't expect a bonus. They will find a way. One of my co-workers that was going through chemo-therapy got wrote up for being late. If I was a manager, I could not do that to a person. She still put her 8 hours in but was a little late and I would respect that. I really think I would've stayed their if I had a different supervisor. He was a drama queen and had no backbone for his department. The goals were unrealistic and he would have two people know how to do one job so if one person called out, then the other had to take the load. If both called out, then it just didn't get done.