Does Parts Town pay their employees well?

According to anonymously submitted Glassdoor reviews, Parts Town employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Parts Town. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Parts Town?

58% of Parts Town employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Parts Town 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Parts Town?

Customer Service Representative (19) , Warehouse Associate (9) , Customer Experience Specialist (4) , Customer Service Representative (CSR) (4) , Distribution Center Specialist (4) , Manager (4) , Parts Expert (3) , Purchasing Specialist (3) , Warranty Specialist (3) , Accounts Payable Specialist (2) , Analyst (2) , Customer Service (2) , Customer Solutions Specialist (2) , DC Associate (2) , Director (2)

What are the pros of working at Parts Town according to real employee reviews?

"The culture is great in IT" ((in 33 reviews)); "Mostly great people work there" ((in 21 reviews)); "Benefits are good but not great." ((in 20 reviews)); "Core values are not only important they are the culture and actually practiced." ((in 6 reviews)); "advancement opportunities" ((in 5 reviews))

What are the cons of working at Parts Town according to real employee reviews?

"Low pay and hard to move up." ((in 18 reviews)); "Upper management seemed a little disorganized, hours weren’t the best" ((in 4 reviews)); "This company truly used to care about employees, but slowly sinked into being too greedy to care anymore." ((in 4 reviews)); "Major Favoritism" ((in 4 reviews)); "Upper management and supervisors are clueless." ((in 4 reviews))

What are employees saying about Parts Town layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Parts Town layoffs and their outlook for job security at Parts Town in 2026.

What are the top reviewed Parts Town locations?

Addison , Fort Wayne , Chicago , Carol Stream , Lombard , Lewisville , Bellevue

Parts Town reviews

3.4

58% would recommend to a friend

(211 total reviews)

Steve Snower

66% approve of CEO

56% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

Parts Town has an employee rating of 3.4 out of 5 stars, based on 211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Parts Town employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

211 reviews

2.0

Oct 24, 2018

Great people, poor pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment is fun and filled with great people. Many great offerings such as an on-site gym, employee appreciation events and community involvement. A good stepping-stone company.

Cons

Management is overpaid and employees are underpaid and unhappy. High turnover. Goals set to earn your bonus are unattainable. High cost medical coverage. No career development plan. Many clicks within the company. This also includes management and the HR/Talent Dept.

Parts Town Response

7y

Thanks for taking the time to write a review. We 100% agree that our people are one-of-a-kind! We’re sorry to hear about your negative experience while part of our team, this is never our intent. We take a lot of pride in taking care of our team and feel fortunate to be able to offer other earning opportunities like quarterly profit sharing. We’ll be the first to admit we have room to develop our career development plans. We love our “own your career” philosophy that really empowers people to ask for what they want, but now that we have over 500 team members more structured career growth tracks are in the works. We’re excited to share these with our team in the coming months! If you have any other feedback to share please email talent@partstown.com so that we can connect.

5.0

Oct 7, 2018

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

I love working at Parts Town. I have seen many ups and downs over my time, but all-in-all it is a great company. The environment is open and friendly. We work hard and play hard.

Cons

The pay is lower, because they know that the employees are loyal and love the company. So comp is less important.

Parts Town Response

7y

You’ve got it right, we work hard and play hard! We aren’t perfect and know with the rapid growth we’ve experienced that there are some ups and downs along the way, but we consider ourselves lucky to work with like-minded team members who embrace that change and enjoy the ride. It’s important to us that we offer a well-rounded benefits package to our team. This includes compensation, but other perks like quarterly profit sharing, on-site fitness center & game room, an on-site food market, and a casual work environment (hello, jeans every day!). We’d love to hear any additional feedback from you on ways we can improve our benefits package, stop by the Talent Team to chat!

5.0

Sep 11, 2018

Accounting C,lerk

Accounts payal cerk

Recommend

CEO approval

Business Outlook

Pros

My manage, VP and president are great to work with. Their benefits are great and an amazing Account Team in Toronto.

Cons

Do want to talk about it.

Viewing 169 - 171 of 211 Reviews

Jobs at Parts Town

Warehouse Associate (Climate Controlled Facility) Shifts- 8:30 AM - 5:00 PM & 9:30 AM - 6:00 PM

Warehouse Associate (Climate-Controlled Facility) Shifts: 8:30 AM – 5:00 PM & 9:30 AM – 6:00 PM

Human Resource Assistant

Warehouse Associate (Climate-Controlled Facility) Shift: 11:30 AM – 8:00 PM

OSD and Inventory Control Supervisor

Parts Town

Parts Town reviews

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Great people, poor pay

Great place to work

Accounting C,lerk

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