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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      4.1

      69% would recommend to a friend

      (293 total reviews)
      avatar

      Jim Lang

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.4

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.0

      Career opportunities

      PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      293 reviews
      1.0
      Jan 6, 2025

      Poor Leadership and Lack of Professionalism

      Director, provider solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO, Mike Collette, appears to have a clear vision for the company and genuinely cares about PatientPoint's mission. His leadership style seems approachable and inspiring, which is one of the few positive aspects of the organization.

      Cons

      My experience at PatientPoint was disappointing due to inadequate training and poor communication. My leaders I found deceitful and unprofessional. Their actions created a challenging work environment and, in my opinion, did not align with the values PatientPoint claims to uphold. My rights under the National Labor Relations Act were interfered with, and I was often spoken to condescendingly. My termination felt unjust and non-compliant with fair employment practices. In my 16 years of corporate experience, I have never encountered such a lack of integrity and respect in leadership. I hope the organization takes steps to address these issues for the sake of its employees and reputation.

      avatar
      PatientPoint Response
      1y
      Thank you for taking the time to share your experience. While it’s difficult to read, we appreciate your candor and are sorry to hear that your time at PatientPoint did not reflect the values we strive to uphold. It’s encouraging that you felt positively about our CEO’s vision and leadership, but we take your concerns around professionalism, communication, and compliance very seriously. Over the past two years, we’ve invested significantly in leadership development and training, with a focus on improving communication, accountability, and alignment with our core values. We recognize that building a respectful and inclusive workplace requires continuous effort, and your feedback highlights areas where we must continue to grow. We truly regret that your experience was so challenging and wish you the best in your next role.
      5.0
      Dec 17, 2024

      Solid business, Strong culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Every person I've encountered is passionate and committed to the work the company does. Great opportunities to learn and grow.

      Cons

      Can sometimes be slow to change.

      avatar
      PatientPoint Response
      1y
      Thank you for the thoughtful review! We're so glad to hear that you’ve found a strong sense of passion and commitment across the team—that’s something we’re truly proud of. It’s also great to know you’re seeing opportunities to learn and grow. We appreciate your note about the pace of change and your advice to leadership. Striking that balance between experience and new ideas is something we actively work toward.
      5.0
      Dec 8, 2024

      Great working environment with room to grow

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly enjoyed the ability to work with doctors, and felt great knowing that my work had a positive impact on patient health.

      Cons

      I was really disappointed in the organizational changes with new management, but I did appreciate the transparency in it all.

      avatar
      PatientPoint Response
      1y
      Thank you for sharing your experience! We’re glad you found purpose in positively impacting patient health—it’s at the heart of what we do. While organizational changes can be challenging, we appreciate your recognition of our transparency and commitment to open communication. Feedback like yours inspires us to keep innovating and fostering growth. Best wishes in your next endeavors!
      Viewing 31 - 33 of 293 Reviews
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      Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.