PatientPoint reviews

The cons begin and end with upper management and it trickles down from there. I really question the long term plan of this company when there seems to be more focus on what competitors are doing and not what is being down in house. Sales people are being asked to sell a product that has no long term value and is being backed with ZERO customer service. Those renaming customers are only angry at the lack of customer service given. Sales people are asked to sell, move on, and trust the company will service those customers. If you don't like being in a call center environment where you are not trusted to handle information pertinent to your process then this job is for you!

You have no control over the amount of opportunity you have in your territory and the company is not very transparent about the level of opportunity until you are already fully into the position. Getting vital account information is painfully slow. You don't have direct access to much of the information so you have to ask repeatedly for what you need.