PatientPoint reviews

4.1

69% would recommend to a friend

(293 total reviews)
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Jim Lang

Not enough data to show CEO approval

76% positive business outlook

PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

293 reviews
5.0
Sep 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Great environment with great people. Lots of hands on opportunities and great room for growth. Management is always friendly and easy to go to if needed.

Cons

There's A LOT to learn. It can feel overwhelming at first to get acquainted with everything,

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PatientPoint Response
1y
Thank you for your feedback! We're so glad to hear that you appreciate the supportive environment and growth opportunities at PatientPoint. We know there’s a lot to learn initially, and we're continually working to improve onboarding resources to make the transition smoother for new team members. Your suggestion for clear and comprehensive resources is valuable, and we'll keep enhancing our processes to ensure everyone feels equipped and supported. Thanks for being a part of our team!
5.0
Aug 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Amazing leadership, work/life balance, flexibility, great benefits, team environment

Cons

None that I can think of

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PatientPoint Response
1y
Thank you for your fantastic review and for being such a dedicated member of the PatientPoint team for nearly a decade! We’re thrilled to hear that our leadership, work-life balance, flexibility, and team culture have contributed to your positive experience. Your support and commitment mean a lot to us, and we’ll keep striving to maintain the environment that makes PatientPoint a great place to work. Thanks for being part of our journey!
2.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good training, liberal expense report approval

Cons

Mileage plan reimbursement is a joke The product is terrible and doctors don’t want it. It’s a terrible distraction in the exam rooms and has limited value to patients. In the waiting room patients are using their phones and not looking at a screen Installers are on contract and not trained. Management is non existent. No plan how to navigate the mass consolidation in healthcare

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PatientPoint Response
1y
hank you for sharing your feedback. We’re glad to hear you appreciated the training and expense approval process. We understand your concerns about product impact and management support, and we’re actively working on enhancements in these areas. Regarding our installers, we’ve transitioned from using contractors to employing full-time team members, which has greatly improved the experience for the offices we serve. This shift allows us to provide more consistent training and support, ensuring a smoother, higher-quality experience for both patients and providers. Your insights are valuable to us, and we wish you all the best in your future endeavors.
Viewing 46 - 48 of 293 Reviews

Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.