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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      4.1

      69% would recommend to a friend

      (293 total reviews)
      avatar

      Jim Lang

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.4

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.0

      Career opportunities

      PatientPoint has an employee rating of 4.1 out of 5 stars, based on 293 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PatientPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      293 reviews
      2.0
      Mar 31, 2023

      Formerly outcome health

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The intent of the products is great

      Cons

      The products themselves are not good. Patient Point leadership is unprofessional

      avatar
      PatientPoint Response
      3y
      Thank you for sharing your thoughts on your experience at PatientPoint. We appreciate your recognition of the intent behind our products, as we strive to make a positive impact in the healthcare industry., to truly make a difference in people's lives. We're sorry to hear that you found the products themselves to be unsatisfactory. Regarding your comment about leadership, we take professionalism seriously at PatientPoint. We aim to maintain a professional work environment where everyone is treated with respect and integrity. If you have encountered unprofessional behavior, we encourage you to reach out to out Chief People Officer, Angie patientpoint-humanresources@patientpoint.com so that it can be addressed accordingly.
      3.0
      Mar 29, 2023

      Yes, it's a call center!

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co -workers , PTO, weekends off

      Cons

      The daily number of calls you and the daily talk otime expecfed, each day to hit unrealistic sales quota. Micromanaging managers, too many unnecessary meetings .

      avatar
      PatientPoint Response
      3y
      Thanks for your feedback. We appreciate hearing both the positive aspects and areas where we can improve. It's great to hear that you enjoyed working with your co-workers and appreciated having weekends off and PTO. However, we understand your concerns regarding the daily number of calls, sales quota, and more. We take your feedback seriously, as we strive to create a positive work environment for our employees. We encourage open communication and value the input of our team members. If you have any specific suggestions or concerns that you would like to discuss further, please reach out to our Chief People Officer, Angie, at humanresources@patientpoint.com. We will be more than happy to listen to your thoughts and address any issues you may have.
      5.0
      Jun 13, 2022

      Continuously Improving

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vast improvements from when I started here at PatientPoint vs. now. In terms of process, product offerings, benefits and perks - the company continues to achieve more and more. My career has really taken off here. My leader welcomes feedback and provides me with opportunities for growth and learning. I truly feel like my contributions are recognized.

      Cons

      Not necessarily a con, but something worth mentioning: growth is not given out here, you have to earn it by working hard and communicating with your leader that you want to take on more and progress up the ladder. They will work with you on a growth plan.

      Viewing 55 - 57 of 293 Reviews
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      ReviewsPatientPoint reviews

      Glassdoor has 312 PatientPoint reviews submitted anonymously by PatientPoint employees. Read employee reviews and ratings on Glassdoor to decide if PatientPoint is right for you.