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      PatientPoint

      Engaged Employer

      PatientPoint reviews

      4.1

      69% would recommend to a friend

      (50 total reviews)
      avatar

      Jim Lang

      Not enough data to show CEO approval

      76% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.5

      Work/Life balance

      4.4

      Culture & values

      4.2

      Compensation and benefits

      4.1

      Senior management

      4.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      50 reviews

      Reviews about "Compensation"

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      4.0
      Jan 11, 2024

      Good experience overall, but not the same company anymore

      Qa manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture, compensation was competitive

      Cons

      After the larger company and fierce rival Outcome Health faced multiple fraud charges, they merged with PatientPoint to continue operating under a new name with a clean reputation. Internally, this felt like an Outcome Health acquisition of PatientPoint, as much of their leadership took over.

      avatar
      PatientPoint Response
      2y
      Thank you for sharing your insights about your time as a QA Manager at PatientPoint. We appreciate your positive comments about the culture and competitive compensation. It's important to address the concerns you raised about the Outcome Health acquisition, which took place almost 4 years ago. At the time, like every company, we understand that large transitions can bring challenges, and we appreciate your perspective of the past. PatientPoint has always focused on maintaining a clean reputation and many of our inspirational leaders have been integral to shaping the company into what it is today, a company that boasts an impressive culture. We were recently named a Top Tech Company to Watch in 2024 by Purpose Jobs, and make headlines on lists like Best Company Culture, Companies Practicing Social Responsibility, Best Sales Companies to Work For, and Companies with Highly Engaged Employees. If you have any specific feedback from your time four years ago, please feel free to reach out to our Angie Hemmelgarn, Chief People Officer. We value your input as we strive to create a workplace that aligns with our teammates' expectations. Thank you for your contributions during your time with us, and we wish you continued success wherever you may be now.
      3.0
      Dec 15, 2023

      Strong business with exciting future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Business is built on a solid model with high growth continuing to be realized. Strong culture, genuine commitment to DEI, just good people you want to work alongside The end product is something we all believe in— we’re helping promote better health

      Cons

      Private Equity owned so always the concern of being sold off. Everything always feels rushed and behind Executives seem to think they overpay lower levels but the market seems to tell us that’s not true. Lots of people leave the company only to come back a year or two later at much higher pay.

      avatar
      PatientPoint Response
      2y
      We appreciate your candid feedback, as it provides valuable perspectives that contribute to our ongoing commitment to improvement. We are proud of the strong culture we've built, emphasizing a genuine commitment to diversity, equity, and inclusion. Your acknowledgment of the positive impact our end product has on promoting better health resonates with the core values that drive us. Your feedback regarding the perceived rush and behind-the-scenes dynamics, and private equity is duly noted. We recognize the importance of a well-paced and organized work environment. We are also actively reviewing our salary structures to ensure they align with market standards. We value our employees, and retaining top talent is a priority for us. Your comments about leadership dynamics are also acknowledged, and we are working to foster a collaborative and cohesive senior leadership team. Thank you for your dedication to PatientPoint, and we look forward to creating a work environment that fosters growth, collaboration, and success for all. It's heartening to hear that you find our business model solid, with exciting prospects for high growth.
      5.0
      Sep 28, 2023

      Amazing Company and Purpose

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership takes the time to highlight employee strengths and allows individuals to contribute and take ownership of projects. Transparency from the C-Level all the way down is powerful and helps employees really understand the impact they have on the business, and the impact that the business has on improving patient outcomes. Benefits are great and time off compensation is very generous. In addition, PatientPoint is really great at helping employees through networking events, community outreach and DEB+I initiatives. A great work hard, play hard company that will 100% support individuals career growth and development.

      Cons

      I have no cons- PatientPoint has been a great company to work for, If you thrive when faced with challenges and enjoy having a measurable impact on the business you are working for- you will love it here. If you are resistant to change and hesitant to conceptualize what the future holds, this is not the company for you.

      avatar
      PatientPoint Response
      2y
      Thank you for sharing your positive experience and insights about working at PatientPoint. It's great to hear about your long-term commitment to the company and the positive aspects you've highlighted. Your comments about leadership's approach to highlighting employee strengths, fostering transparency, offering great benefits and generous time off compensation, and the company's commitment to networking events, community outreach, and DEB+I initiatives all demonstrate a company culture that values its employees' growth and development. Your advice to management to continue their current approach is a testament to the company's success in creating a supportive and forward-thinking work environment. We appreciate your dedication and feedback, and we look forward to PatientPoint's continued success in improving patient outcomes.
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