Pax8 reviews

3.4

49% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
2.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

My first year at Pax8 was fulfilling. I was recognized for taking initiative, improving processes, and consistently met expectations in my performance reviews. I believed in the company’s mission and appreciated its early-stage agility. The collaborative nature of my team allowed me to grow, and I was proud of what we accomplished.

Cons

Over time, the experience changed. I witnessed favoritism, nepotism, and a growing level of bureaucracy within the finance org. Despite voicing interest in helping with new initiatives and showing a track record of strong performance, my contributions were increasingly overlooked. There was little transparency or feedback on how to advance—especially when compared to others I had personally hired and mentored, who were offered opportunities I was not. When I returned from parental leave, I did not return to the same or an equivalent role, which is a protected right under the Family and Medical Leave Act (FMLA). The employee who had temporarily covered my work was promoted to my title shortly after my return. Over the next several months, I was gradually phased out with fewer responsibilities until my position was ultimately eliminated. This experience caused significant emotional distress and raised serious concerns about how parental leave and reintegration are handled—especially at a company that outwardly promotes being people-first. This pattern, in my view, reflected an unfair employment practice. It has prompted me to speak up—not to disparage—but to help the company reflect on how such decisions affect retention, equity, and the trust of working parents. Job Seekers: Pax8 may offer early-career growth opportunities, but based on my experience, I cannot recommend the company—especially to working parents or those seeking a fair and merit-based environment. If you're considering a role here, ask direct questions about how parental leave, promotions, and employee support are handled. Culture is more than branding—it’s how people are treated when no one’s watching.

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Pax8 Response
1y
Thank you for taking the time to share your experience. Feedback like this helps us grow and improve as a company. If you have additional concerns or need to report any issues, our Ethics Helpline information is available on the Pax8 website.
1.0
Jul 28, 2025

AVOID. really.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is competitive within the tech industry, and the benefits have improved with time/growth of the company. end of list.

Cons

Senior Leadership. Every issue within the organization can be traced back to the failures thay come from the higher echelons. Be it implementing a new shiny system that doesn't align with others, or absolutely half baked ideas being launched and forced into implementation even if it just creates chaos and confusion. This is systemic across all orgs and is due to the "ego lead" mentality of most senior leaders. Unless you are a sycophant or apart of the inner circle, promotions just don't happen. Most people being brought in are close to other leaders even if they lack relevant experience or any leadership acumen. This is seriously hurting retention. Most people don't make it more than a couple of years, and the only ones who stay have their options near fully vested. Too many cooks in an over crowded kitchen. There are too many Sr. Directors and VP's within the organization that have been here too long. They interject themselves into different projects and tasks that they have nothing to do with, and use their title to impose their will. Removing any and all ownership for the teams who actually are responsible for it. This creates a bureaucratic road map that is impossible to navigate and nothing gets done because five different people all think they have final say in something and none of them can agree (right back to ego leading).

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Pax8 Response
11mo
Thank you for your candid feedback and for your years of service at Pax8. It's clear how strongly you feel, and I take your comments seriously. I'm sorry to hear about your frustrations regarding leadership, organizational structure, and opportunities for growth. Your experience is not what we aspire to, and we want all team members to feel valued, empowered, and part of our journey forward. I understand that trust in leadership and clear, effective communication are critical, and we are committed to ongoing improvement in these areas. While change can be challenging and sometimes slow, senior leaders are actively working on listening to feedback—both informal and from surveys—and collaborating with employees at all levels to implement meaningful solutions. We have more on this to share soon. We also continually review our processes around recognition and advancement to ensure fairness and transparency. Thank you again for voicing your concerns and your commitment to Pax8. We appreciate the opportunity to engage in constructive dialogue. If you've not done so already, I'd encourage you to work with your leader, or if that is not possible, your people business partner, on this issue to try and find a way forward.
2.0
Feb 1, 2024

Downhill

Recommend
CEO approval
Business Outlook

Pros

-remote work after covid -travel to Denver for sales kickoff is a pro - unlimited time off - 401K match - teams are tight-knit help each other out - direct manager makes positive impact with minimal resources - employees and leaders understand the Pax8 brand and position in the market -CEO still has strong values

Cons

-palpable disconnect between leadership and individual contributors -daily mindless workload is stacking up with every new vendor and new sales tool added + quota increases leave people exhausted at the end of the day -outside leaders are hired to come in to fix problems that aren't at the root, end up causing more data entry work for reps and new tools to learn. So you want us to do data entry for marketing? call it what it is this -Active effort is made to quiet direct and actionable feedback - pay is appalling and hasn’t budged despite steady company growth -complicated political dynamic in leadership revolving around protecting reputations instead of strategy - no one knows what metrics are used to determine quotas by segment and ind contributor -sales reporting is outdated and never know if it’s right

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Pax8 Response
2y
Thanks for the review. We appreciate feedback even when it is hard to hear. As a long-time Pax8er you have been here for the incredible growth of our company. Growth means change, and change is hard. We are experiencing growing pains across the whole company and are actively improving our strategic planning, communications and data management approaches. We appreciate your input and encourage you to share helpful suggestions with your leadership team.
Viewing 7 - 9 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.