Pax8 reviews

3.4

49% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

54% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
2.0
Jun 4, 2024

A Book with a Beautiful Cover but a Complicated Story Inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities: The company offers excellent opportunities for professional growth and development. I had the chance to work on diverse projects that significantly enhanced my skills. Think of it as discovering hidden gems in a plot twist. Innovative Environment: The company fosters an innovative work environment. There were many opportunities to collaborate with talented colleagues on cutting-edge projects. It’s like being part of an epic quest with a fellowship of extraordinary colleagues. (Unfortunately this isn't as bright and active as it was in the start-up phase) Sales and Marketing Culture: If you’re in the sales and marketing side of the organization, it feels like you’re living in a fairy tale. It’s a great culture with lots of funding, and everyone seems to have a great time at work. Imagine a land where everyone is amazing, and every day feels like a festival.

Cons

1. Management Issues: Here’s where the plot thickens. There were significant issues with management that impacted my overall experience. Some leaders lacked effective communication skills, leading to confusion and frustration among team members. It was like trying to follow a map drawn by someone who doesn’t believe in directions. 2. Work-Life Balance: The workload was often overwhelming, making it difficult to maintain a healthy work-life balance. Long hours and high-pressure deadlines contributed to burnout, turning what could have been a cozy mystery into a stressful thriller. Company Culture: While the cover promises a positive culture, the overall executive leadership and certain pockets of the company did not uphold the company values. There were noticeable cliques and corporate drama that could rival any soap opera. Leadership didn’t address concerns about lower-quality leaders in time, resulting in a toxic work environment. It was like being a character in a tv soap opera or drama where you just couldn't get away from the gossip. Departmental Disparities: If you’re not in sales or marketing, it’s like being a background character in the story. Other parts of the company and different departments are not funded or supported as well. Their workload and actual impact on the business are not recognized or appreciated as much, leading to a sense of neglect and undervaluation. It’s like the subplot that everyone forgets. Competitive Benefits: The benefits package was not as competitive as those offered by other tech companies in the market. This was a significant drawback, especially given the demanding nature of the work. Think of it as finding out the treasure at the end of the quest is just a coupon.

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Pax8 Response
1y
Thank you for leaving us a review and your balance of recognition and some clear, constructive feedback. We know communication is an area we can improve on due to the rate and pace of change and are making significant investments in our internal comms team. Since you left us we have also launched a new set of Behaviors that set out clear, observable standards that are expected of everyone and are much easier to hold everyone accountable to, being less open to interpretation. We continue to review our benefits offering vs market and have invited all departments to participate in a common planning exercise allocating resources and investment in line with our strategic priorities for the coming year. While there is always room for improvement, we have been working hard to drive improvements. Thank you for your contribution to Pax8 and I wish you all the best for the future.
1.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, lunch in office twice a week.

Cons

Working at Pax8 was a masterclass in contradiction. On the surface, it branded itself as a fast-moving, innovative company empowering channel partners through enablement and cloud solutions. In reality, it often rewarded optics over outcomes, ambiguity over accountability, and disruption over structure — unless, of course, that structure benefited someone politically. I spent years building scalable, measurable programs that accelerated ramp time, improved sales process adoption, and aligned cross-functional teams. Yet leadership often deprioritized enablement unless it served their personal narratives. Reps were asked to hit impossible numbers while being given inconsistent direction and little meaningful coaching. The louder voices—not the most effective ones—dictated process. Politics routinely trumped performance. Internal collaboration was promised but rarely practiced. Enablement was expected to fix systemic problems without authority, access, or support. And attempts to bring rigor, transparency, or accountability were often met with defensiveness or dismissed altogether. Talented people joined, burned out, and left — not because they couldn’t handle the pace, but because they were asked to run in circles with moving finish lines. If you’re someone who values strategic clarity, operational discipline, and healthy leadership accountability — proceed with caution

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Pax8 Response
1y
Thank you for taking the time to share your feedback about your experience at Pax8 - even when it’s tough to read, we value hearing from our people. We’re pleased to hear that you appreciated some of the benefits we offer to support wellbeing and create a positive, inclusive workplace. These are areas we continue to invest in as part of our commitment to the overall employee experience. However, I am sorry to hear you felt your contributions were overlooked and you weren't set up for success during your time. I acknowledge our sales team has been working though a significant transformation over the last few years involving upgrades to technology, a new sales methodology and changes to targets and quota setting. During your time with us, we hope you felt able to raise concerns or share feedback through the channels available - whether that was with your manager, People Business Partner, or via our anonymous listening tools. These routes are in place to ensure everyone has a voice and can help shape improvements. Thank you again for your contributions and for helping us reflect on how we can continuously improve. We wish you all the best for the future.
2.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Tons of great folks to work with across various teams and department, a lot of positivity and cooperation among peers

Cons

Toxic management that drags its feet on making any kind of decisions and then blames employees for not being being a part of their 'high performance culture'.

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Pax8 Response
2y
Thanks for leaving a review. We appreciate feedback even when it is negative. Glad to hear you appreciate the people you work with, we truly do have amazing people and teamwork at Pax8. We are continuing to grow quickly and sometimes it feels we are laying the tracks down as we speed along. It is disappointing to hear that you feel there is a sense of blame toward employees, accountability at all levels is an area we are working on across our leadership team. Thanks again for the review.
Viewing 4 - 6 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.