Paycom New Client Setup reviews

3.4

69% would recommend to a friend

(90 total reviews)
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Chad Richison

88% approve of CEO

76% positive business outlook

New Client Setup employees have rated Paycom with 3.4 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most New Client Setup professionals have a good working experience there. Paycom is rated in line with the average (within 1 standard deviation) by New Client Setup professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

90 reviews
3.0
Feb 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere and positive company growth. Also, has wonderful benefits like health insurance, catered lunches, retirement, etc.

Cons

In the New Client Setup department it was a lot of long hours. I worked a lot of overtime and several weekends in order to meet the deadlines that were required of us. I had numerous weeks where I was working over 70 hours. That would not have been so bad, if more vacation time had been available, however, I was only allowed 5 vacation days that first year.

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Paycom Response
9y
Thank you for taking the time to leave a review. Like many other companies, Paycom has peak periods during the year when we rely and trust our employees to “go the extra mile” and communicate this expectation to both job candidates and current employees. We’re dedicated to providing our clients consistent and reliable service and support whenever they need us. One of our primary responsibilities as payroll and human capital management service provider is to make sure our clients have the service and support they need to run their businesses and pay their employees. We understand that this can be challenging for some and Paycom continues to make investments in both people and technology to streamline these peak periods for the benefit of our clients, their employees AND Paycom’s employees. We appreciate your efforts to help serve our new clients. We appreciate the feedback and wish you success in the future.
4.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

A lot of younger people and is a great job right out of college. Some cool benefits like $1 healthcare, catered meals, nice gym. Raises are marked by clearly defined goals and you can make good money once you become a senior specialist. They seem to understand that there is more work to do for the job than you can get done in 40 hours so they don't get on to you when you work overtime. It is a good job and I really like all the people I work with.

Cons

Starting pay is pretty low and it takes about a year before you really know what you are doing. If you want to have a chance to stay on top of your projects then you will be working at least 5-10 hours of OT a week. This is good for people without families but I don't see how people with children do it.

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Paycom Response
9y
Thank you for your review and feedback!
3.0
May 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the benefits are awesome. We only pay $1 per pay period for health care and catered lunches are available for $4 every day. The culture is often like a high school during homecoming week.

Cons

No flexibility. Cannot work remotely. The PTO policies are not very generous. The office is nice but not very modern.

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Paycom Response
10y
To minimize risk and offer our clients high-levels of data security, we have determined working remotely is an unnecessary risk.
Viewing 85 - 87 of 90 Reviews

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