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      Paycom

      Engaged Employer

      Paycom reviews

      3.3

      49% would recommend to a friend

      (4,767 total reviews)
      avatar

      Chad Richison

      48% approve of CEO

      46% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.4

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      2.8

      Work/Life balance

      Paycom has an employee rating of 3.3 out of 5 stars, based on 4,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Aug 21, 2018

      Paycom Specialist

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and pay are great. Technology is usually top notch but updates can cause some hiccups which may end up impacting clients. Can be a great career for the right person, and I guess that's what they are looking for, people they can work into the ground. But go get your money if that's all you want in life.

      Cons

      Stress is very high in the payroll (PSD) department. If you are considering a position as a Paycom Specialist or New Client Setup (NCS) specialist, be prepared for stress every day. I can't speak for other departments, perhaps they are great and less stressed, but in PSD and NCS work life balance can be very difficult. Due to the work load and how they track your "availability" you may find yourself glued to your seat for literally the entire day, which isn't healthy... If you value time with your family, especially during the holiday season, this job will be tough due to "blackout" during the holidays. You'll likley miss out on family get togethers during Christmas and Thanksgiving at some point, and you will be working full days on Saturdays during that time. It's tough but it comes with the type of business paycom is in, but they need to be more up front with the demand and long hours. Work life balance at least in this particular department, is not what they say it is. All that said, I did learn something very important while working at Paycom, and that is that I value time spent with my family and friends more than I do extra money.

      avatar
      Paycom Response
      7y
      Thank you for your feedback about your time at Paycom. We understand that the demands of your position do require a lot of grit and hard work and that it can be stressful during peak times. Your role is a major part of why our customers stay with Paycom and experience exceptional customer service. While this won’t be a perfect fit for some people, we do make strong efforts to communicate and are transparent about what each role entails during the hiring process. We will take your comments and share them with the leadership team and wish you well in your future endeavors.
      5.0
      Aug 20, 2018

      Great atmosphere, amazing peers, and fantastic benefits!

      Ui designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paycom is known to some for its difficulty of getting hired, so it's great to be able to count myself as a member of the company. The hiring process itself can seem a bit daunting at first, but everyone you work with along the way is truly there to help your transition into the company as seamless as possible. After the hiring and onboarding process, my team has always been super welcoming as well as everyone I've encountered thus far. We all work hard so we can play hard when we get the chance! I'm so excited to have this opportunity and can't wait to see how far it goes!

      Cons

      Due to the amount of projects being worked on at one time, expect to be a part of many meetings and for that to take up some of your time. Also, you may be assigned to extra classes regarding products you don't have much contact with but keep in mind that all parts work together, so the more knowledge the better!

      avatar
      Paycom Response
      7y
      Thank you for sharing your feedback and for the review!
      1.0
      Aug 14, 2018

      Run! Fast and far.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hire great people so you’ll have friends to complain about your job with. If you are really good at your job they pay well, especially in the outside sales role. They have also increased pay in other roles as well (but that’s mostly because they can’t keep people from quitting. $1 medical insurance.

      Cons

      Everything else. First of all, 90% of the perks you’ll hear about are only for Oklahoma employees. This review is for all other offices and a compilation of multiple people who have left as they are too scared to write their own reviews. Yes that’s right, people have been threatened and others so emotionally raw they just want to leave Paycom behind and try to pick up the pieces of their lives. I’m a hard worker so i was always successful and even then i was always miserable here. They have zero trust of their employees. They lie when you interview so you get caught up and then once you start it doesn’t take long to start realizing all the promises they make are lies. In my time there I saw insane turnover like I’m talking an entire office will be 90% new employees (less than a year) at any given time. That’s across multiple roles. The clients notice this too. It’s one of the complaints i would get most often. Every few months metrics and rules change which i actually didn’t mind as much as other things but it can be frustrating especially once you know what works for you and your clients but are forced to change just to see numbers plummet nationwide. Very high stress. You either gain or lose a ton of weight working here, depends on how stress affects you. A lot of crying happens here and I have known multiple people need therapy after leaving. They totally mess you up mentally, it feels like an abusive relationship. The management doesn’t care about anyone but themselves and the people above them which will eventually lead to them self destruct as there are zero big picture thinkers ,only followers. They will try to scam you on commissions and try to manipulate you in to giving others your commissions based on policies that don’t exist. After you leave they will not pay you your earned commissions either. I could go on for days but overall, if you have never worked anywhere and are fresh out of college it might be a good fit because you won’t know better, otherwise run run run run run.

      avatar
      Paycom Response
      7y
      We’re sorry to see your experience at Paycom wasn’t more positive. We understand that the demands of our sales positions will not be a good fit for everyone. Our current growth and vigorous dedication to innovation and improvement may result in employees feeling outside of their comfort zone. While we have high expectations of our employees, we also have higher expectation for our managers and actively seek to support and develop their management skills. We will share your feedback with the leadership team and wish you well.
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