Paycom reviews

3.3

49% would recommend to a friend

(4,724 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,724 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 30, 2019

Pipe Dream

Recommend
CEO approval
Business Outlook

Pros

Commission structured so that if you get lucky and end up in a good area you can crank out 500k a year plus.

Cons

No work life balance. Success Dependent on Territory and previous representatives' interactions. Long sales cycle but expectations for year one are unreasonably high with first warnings turning into terminations extremely quickly. Don't bother making friends because either you will be gone or they will be. People constantly crying in the office. You are expected to work ridiculous hours and there is no flexibility, there is no compassion, there is no culture. The culture they claim is a culture of greed, of ego centrism, and of gaudiness and gawkiness. "Paycom allowed me to buy this, paycom allowed me to buy that" There is no residuals built in which means if you have one great year and make 500k the next year if you can't find as many accounts you get no build up and each territory has around 300 accounts tops, so you are calling on the same 300 companies, many of which either had another representative present or even secure the account or have cancelled Paycom entirely. Whether you make it in the first year is mostly luck, as they use a strategy of churn and burn until something sticks. If by luck you get to executive rep status then congratulations because the accounts that new representatives start will go straight to you to close once they are fired for not making enough appointments one week or if they simply don't fit the "box". There is a reason they hire people from all different majors, they hire recent college graduates and make them believe there is no other good jobs or opportunities out there and many of the poor souls slowly murder themselves hoping to remain on this so called golden goose that really is a churn and burn scenario. Also yes you can find a better job, and yes there are more lucrative opportunities out there. The crazy commissions are so aggressive only because they do not pay you residuals, and once they burn you they get to keep the aggregate. This is not a career, this is a get rich quick scheme that they sell in a nice box. I recommend you stay far far away.

1.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Strong commission structure if you can last for 2 years or more. If you are fresh out of college with no sales experience you might be able to adapt to the culture. If you have worked under good sales leadership in the past, you will not like Paycom’s management style.

Cons

Extreme Micromanagement -felt more like a BDR then Account Executive Holidays - Almost nonexistent. Expected to work Christmas Eve and New Year’s Eve. Territory - Saturated territories. Was given a handful of zip codes in a rural state. Worked more with mom & pop shops then strategic accounts. Almost every company I had worked with had been blown up by Paycom and most asked not to be contacted again. Commission structure - not friendly to new hires. You get 6% until you close half a million dollars which is tough in a rural territory that has been hit extensively Turnover - there were 8 outside sales reps in the few months I was in the company. 5 out of the 8 including me left the organization. Metrics - was expected to do 4 hour windows on webcam cold calling prospects so the rest of the team could hear each other’s calls. Very elementary. Felt like an entry level person rather than an experienced sales person who has always exceeded expectations. Daily structure - 7:45AM team or regional daily calls and 5:15PM daily calls to end your day. Again your more so being babysat rather than treated as a sales professional.

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Paycom Response
4y
Our goal is to provide the necessary resources and structure for each individual to enjoy long-term success with us. Our sales managers are here to help guide team members throughout their careers; especially during their first year as they go through extensive training to ensure they understand our value prop, processes and learn from all of the talented executive reps around them. Our reps experience uncapped earning potential through a competitive commission structure and amazing growth opportunities. Additionally, in the last several years, we have increased employee PTO multiple times by nearly a week and encourage everyone to be intentional about using this time. Regardless of your experience, we hope you shared these sentiments before your departure. If you didn’t, please connect with our HR team at hrmgmt@paycomonline.com so we can learn more.
1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

- Health insurance was great (at least until they went partially self insured).

Cons

I think the fact that the reviews vary from "horrible and unbearable" to "Amazing and fantastic!" speak for themselves. The overall review for this company is extremely skewed. If a negative review comes through the marketing department sends out a campaign to all employees to go write a good review. Also, if you look closely you can see that anytime there is a bad/negative review on here Paycom responds with this "you weren't  good enough for us" attitude and basically bashes the person writing an honest review. It's extremely immature and, in my opinion, a true representation of the company and its culture. You truly have to drink the kool-aid here no questions asked to even survive. As soon as you question something you become one of their "problem employees" with a "Bad attitude" and to be honest they start the process of internally exiling you in hopes that they can make you miserable enough to quit. Bottom line, Paycom does not care about their employees no matter how much they preach it. Paycom cares about Paycom and they truly don't care how many employees they have to step on, fire, or degrade to get there. This organization is a true churn and burn culture and their turnover rate is outrageous but they will spend a ton of time trying to convince you otherwise. You might be weary of a company that is constantly repeating the same lines over and over again - it's all brainwashing. If you look through the reviews on here the words "brainwashing" and "kool-aid" come up frequently. I highly recommend against joining the Paycom team. Please don't be fooled by what Paycom will post in response to this. They will just make it seem like I am a former disgruntled employee when in fact I was one of their most dedicated employees - until they burned me. I went home ever day feeling degraded, unappriciated, stressed, and miserable. I was just a number to them, and you will be too. The workload is ridiculous and I was easily working 80 hour weeks just to keep up. Even though I was salaried and working until 11pm some nights I was treated like an hourly employee. The worst part of this is that they make you feel like you wouldnt amount to anything if it wasn't for them and that you will go no where if you ever leave.

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Paycom Response
9y
It is unfortunate that you have this view of Paycom. We pride ourselves on providing our employees with amazing opportunities where they can excel, professionally and personally. Evidence of this can be seen through the success of our organization, accolades and awards received (Best Places to Work, Top Work Places, Leadership 500 Excellence Awards and the Achievers 50 Most Engaged Workplaces) employee testimonies and internal promotions. This is a challenging career, but the rewards can be life-changing. We appreciate your concern and feedback. This is something we are analyzing and will continue to evaluate as a company.
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