Paycom reviews

3.3

49% would recommend to a friend

(4,731 total reviews)
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Chad Richison

47% approve of CEO

47% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Dec 15, 2022

Broken Trust

Recommend
CEO approval
Business Outlook

Pros

My coworkers are some of my best friends.

Cons

Management has stabbed QA in the back, asking them to switch from one day a week in office, to five, and only giving them one month (during the holidays) to make this change. Our previous WFH policy was guaranteed during recruitment. I've seen Paycom respond to some reviews saying differently; their offer letters from even a couple of weeks ago would beg to differ. Management has broken this promise, and it is resulting in effectively layoffs, without severance pay.

1.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great team, good benefits & good product

Cons

Management took an awful decision of changing development wfh policy taking away our best benefit we worked endless hours at home and always release in time. We just have one month to relocate and figure out our life’s it’s not enough and no valid reasoning to support this

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Paycom Response
3y
Paycom knows our strongest assets are our team members who have built this company into the industry leader it is today. With so many innovative, new projects on the horizon, we're looking forward to bringing our last group back to campus. This unites our teams by providing an environment that ensures you and other employees are best equipped to succeed. Our team members' well-being is a top priority, and we want to make sure you have the opportunity to ask questions and talk through concerns. Reach out to us through our internal channels like Ask Here or hrmgmt@paycomonline.com, and one of your HR professionals will be in touch.
1.0
Feb 22, 2017

Too good to be true

Recommend
CEO approval
Business Outlook

Pros

Okay listen up people. If it sounds too good to be true, it definitely is. In order to make the hundreds of thousands of dollars the recruiter and manager tell you about, you'll have to sell your soul first. On to the pros... I had some really great coworkers. The culture is not for most people, but if you fit in then you can succeed and do very well for yourself. The product itself is great.

Cons

Where do I begin... - Micromanagement, constant texts/ emails/ calls from managers about progress every morning, afternoon, and evening - Inexperienced middle management - they promote people that aren't ready to be managers and then just fire them when they're not performing. My FIRST WEEK my manager tried to catch me in a lie and accused me of gossiping about coworkers - which was not true. When I said it wasn't true, my manager tried to get me to throw other coworkers under the bus. I felt like I was in high school again. - If a sales person isn't performing they treat you like actual garbage and borderline verbal abuse. I honestly don't know how they get away with treating people the way they do. - There is no work life balance. It is only work. You will work long hours and you will not get vacation time. Working 60 hours was expected - you will eventually be fired if you don't comply. I've seen them respond to reviews saying that this isn't an expectation, but I assure you it 100% is. I was working 12+ hour days. - Sales people regularly cry in the office or have anxiety attacks. - They "encourage" sales people to write good reviews about the job. I was asked multiple times to write a good review, but couldn't do it with a good conscience. - They aren't trying to invest in long-term employees. They are turn and burn. If you underperform once, you're out. If you say 'hi' to the egotistical upper management the wrong way, you're out. - No job security. Management uses scare tactics to motivate. - If you go back and read reviews from literally YEARS ago (2010), sales people have been saying the exact same thing and NOTHING has changed. That should be an indicator of how well this company takes feedback.

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Paycom Response
9y
We appreciate you took the time to share your feedback with us. We’re proud of the successful culture we have established at Paycom, which is committed to innovation and best-in-class technology and appreciate you acknowledging the quality of our product. We strive to be both a partner and employer of choice. We work in a competitive industry which requires our sales representatives and their managers to work closely together to meet the organizations goals and we understand that the level of commitment and work-ethic required to be successful can be an adjustment for some. Regarding job security, Paycom grew by over 40 percent in 2016, accelerating the opportunity and reward’s possible for ALL of our employees. As for reviews, we do invite employees to leave voluntary, anonymous reviews but they are not required. Invitations are sent through Glassdoor to remain compliant with their terms of use. We do appreciate your candid review as we’re always striving to improve as a company by learning new ways we can better support our employees. We wish you the best for the future.
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Glassdoor has 5,007 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.