Paycom reviews

3.3

48% would recommend to a friend

(4,738 total reviews)
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Chad Richison

47% approve of CEO

46% positive business outlook

Paycom has an employee rating of 3.3 out of 5 stars, based on 4,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paycom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Good People and culture 2. Good events to keep employees happy. 3. If you know your stuff then you will be rewarded with promotions. 4. Time is given to solve issues. 5. CEO is good and cares for employees.

Cons

1. It is the most demeaning way to put up the names of bottom performing developers on the board for the world to see. This is not a sales job and you do not motivate your Software Developers this way. This thing should be between the supervisor and the employee. 2. Old Stack, STILL USING PHP. The testing platform for developers are always broken which hampers the productivity. 3. Sometimes, the work of the employee is not gauged properly. 4. Some team leads are very good and push the developers and some are bad and inexperienced. Depends on the team you are in. 5. Stock options are bad, I mean so BAD. 6. Interviewing process is not aligned with the work that is done.

1.0
Apr 28, 2020

Toxic. Run far away!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

$1 health insurance for employee only coverage is about the only pro.

Cons

Guys and gals, do not believe the hype. This place is toxic. No one with years of experience want to come and work at Paycom. That’s why there are as a VP called it, “a lot of young faces and a millennial type culture.” You will be watched like a hawk and micromanaged. You will be held to insane metrics in every department. They even have multiple TVs up to display top and bottom performers. Even in departments where it’s insanely hard to quantify. They can trick fresh grads into believing the hype, but the reputation for Paycom amongst those with 3+ years of experience tells you all you need to know. Run. Do not work here. As you can probably see by the reviews, most of them come in groups and are pretty broad. This is because they have email campaigns to have certain individuals reach out to new hires or to individuals they know, and bribe them to write a good review with a T-shirt. Paycom will reply to this and say they “follow Glassdoor protocols”, which hey that may be true, but it’s very fishy when groups who get the most people to write a positive review are rewarded with Grubhub or some other gift card. They wanted people to talk about how well they are doing with Covid and were keeping tabs on how many people could get a positive review. I thought the potential for crazy earnings was worth sacrificing work/life balance and my mental sanity and well-being, but quickly found out I made the biggest mistake of my life by ever entertaining the thought of working there. They rule with absolutely fear, and there is NO job security. It’s a very much CYOA type of culture. People will throw you under the bus to make sure they are not the ones getting in trouble. There are what people call, “Paycom Lifers”, and these are the people who grew up in Paycom and are now “managers”. I put that in quotations because while they may have the title, they are completely inept at developing individuals, but are very good at playing the Paycom way, and got in early and that is the only reason they were promoted. They have never been a part of other companies, and it’s very evident. I know what it’s like to not know who you can talk to or who you can trust. You have to fake being happy and the only people who make it “far” (I mean what is far when you’re faking it and not being true to yourself?) are the ones who never disagree or never offer varying perspectives. Don’t even think for a second you can speak to HR about managerial misconduct or anything, and I truly caution anyone, because HR is in on it too. They will again write a review about reaching out to an HR business partner, but do not. They will not keep anything confidential and are boldly committing violations. They will probably also say, “obviously not a fit for the organization” or “sorry that you had this experience, but we disagree”. Guys, this isn’t a one off. Paycom has this reputation all across Oklahoma City no matter what the recruiters or individuals say when they are trying to get you in the door. This is a cult, and their actions and misconduct will catch up to them. I don’t blame you if you’re enticed, heck I was, but when you see through their charade, they will gaslight you and tell you that you weren’t cut out for it or was because you couldn’t survive. Don’t believe it.

1.0
Mar 6, 2020
Recommend
CEO approval
Business Outlook

Pros

I learned a lot during my time at Paycom

Cons

This is, without a doubt, the most toxic work environment I have ever been in. Work-life balance is completely nonexistent. Working 8 hours a day is frowned upon, in fact, if you get in after 7:00 AM and leave before 6:00 PM for any reason you will be judged. The vacation policy is decent, but don't you dare think about using the time you've earned. The majority of employees have hundreds of vacation hours banked because everyone is either terrified to use them or legitimately don't have the time in their schedule. Now is where it gets interesting. Let me talk about the sales team...... *****MOST OF THE REVIEWS HERE COME FROM THE NEW HIRE SALES TRAINING CLASS***** They are told while they're at training (avg. tenure at this point is 1-2 months) they have to write a 5-Star review on Glassdoor Reps are told to promise all new clients that they will be at 2 major meetings (Kick-off and their first Payroll). However, sales managers then tell the reps they aren't allowed to go to any of those and leave it up to the implementation team to create a lie as to why they "couldn't make it". At the end of the day, prepare to be overworked and undervalued.

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Paycom Response
6y
We're sorry to see this as your experience; it always saddens us to see a current employee unhappy. As an employee-focused organization, we value each member of our team and strive to support their success. To ensure we are providing our team with the support and tools needed for them to grow, we encourage every member of our team to utilize multiple communication channels to share their experiences. Paycom challenges and stretches its employees, and with those challenges come tremendous opportunities, but none of that should be getting in the way of you taking your hard-earned vacation. We encourage you to reach out to your leaders, as well as your HR Business Partner, to discuss these sentiments and how we can help support your needs. We appreciate your sharing your experiences, and we're proud to have you on the Paycom team.
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Glassdoor has 5,014 Paycom reviews submitted anonymously by Paycom employees. Read employee reviews and ratings on Glassdoor to decide if Paycom is right for you.