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      Payless ShoeSource

      Is this your company?

      Payless ShoeSource reviews

      4.0

      63% would recommend to a friend

      (2,725 total reviews)

      Paul Jones

      87% approve of CEO

      53% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.5

      Work/Life balance

      3.3

      Senior management

      3.1

      Culture & values

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jul 2, 2009

      If you are looking for positive support and an opportunity for advancement do not apply.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are actually pretty decent.

      Cons

      Since the arrival of CEO Matthew Rubel the company culture has become unbearable driven by harrassment intimidation and unattainable goals.Threats and coertion in order to attain "acceptable" customer satisfaction numbers are a daily occurence.The message is make these constantly rising "goals" or else.The result is not only inaccurate but false and this is evidently the objective of senior management ie. Matt Rubel.The customer satisfaction "improvements" are proudly announced during quarterly earnings reports.How many other numbers are flawed?

      1.0
      May 16, 2009

      Used to enjoy my job.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are good. Schedule is good.

      Cons

      Payroll has been cut back and it seems like all of us (salaried managers) are working alone a lot more than before. When associates call out now we all have to work open to close alone because we are unable to hire extra staff for when this happens because, again, we have payroll cuts. The paper work is to an extreme lately. The company decided not to give annual raises this year but they have spent LOADS of money on technology that isn't helping us. Our stores are falling apart and there's nothing we can do about this.

      2.0
      Apr 5, 2009

      management at payless? "stay away"

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer flexible schedules only to those that want a part time.

      Cons

      the company is extreamly demanding if the person has a higher position. They are very unfair with the managers, treat them unrespectfully and expect them to work as a slave. the stress level is highly intoreable and they ask for a lot but never give anything in return. A family member of mine use to work as a manager and always complained about working long hours even in her days off for no pay and skiping breaks because the company demanded them to do 100% of what they say. It is overwhelming and unrewarding.

      Viewing 2719 - 2721 of 2,725 Reviews
      Related searches: Payless ShoeSource jobs | Payless ShoeSource salaries | Payless ShoeSource benefits | Payless ShoeSource interviews
      ReviewsPayless ShoeSource reviews

      Glassdoor has 2,781 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.