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Payless ShoeSource

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Payless ShoeSource reviews

4.0

63% would recommend to a friend

(2,725 total reviews)

Paul Jones

87% approve of CEO

53% positive business outlook

Payless ShoeSource has an employee rating of 4.0 out of 5 stars, based on 2,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payless ShoeSource employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Feb 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. I never seem to run out of vacation and personnal time. The discounts on the shoes are always a plus as well!!

Cons

I seem to spend too much money on the product!!

4.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

They work around your schedule and are great if you are a student or work two jobs. It is fairly easy work and they pay a little bit more than some similar retailers. The stores I worked in kept a good amount of people working at a time so you weren't ever overloaded. My manager was new and they seemed to get her trained fast. They don't expect everything to be perfect and understand mistakes occasionally being made. They were trusting of all the employees in my store, never really treated them like they were going to steal even though it would have been very easy to do so.

Cons

The pay isn't enough to live on your own or have much extra money, but it isn't less than any other retail position. It is very repetative work and can get somewhat boring. They get kind of into the customer service in a cheesy way. I really like working retail and am someone who is always friendly and it even got to be a little much for me. Sometimes they expect you to really push the shoes on people, in a annoying sales person kind of way. One problem with that is they have one person ringing up and one on the floor for example and the one ringing up isn't supposed to go out onto the floor. Well then at the end of each month the look at how much you sold to customers. If the person on the floor is the one making the sales pitch the cashier is getting the credit. If your sales are low you get a "little talk" no reprimand or anything just a "we really need to get sales up, lets try to work on that" It isn't really fair when you aren't the one getting credit for the people you just spent an hour with helping try on shoes.

2.0
Oct 14, 2008
Recommend
CEO approval
Business Outlook

Pros

The manager at my current store is very flexible as far as scheduling goes. That is perhaps the ONLY reason to work for Payless.

Cons

If you don't speak Spanish, don't even bother, as almost all of the clientele don't speak English and are most likely illegal given the high number that pay with $100 bills. Also, don't expect a full time position if you ever apply, or good coworkers.

Viewing 2722 - 2724 of 2,725 Reviews

Glassdoor has 2,781 Payless ShoeSource reviews submitted anonymously by Payless ShoeSource employees. Read employee reviews and ratings on Glassdoor to decide if Payless ShoeSource is right for you.