Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

2.0

Jan 8, 2025

Poor Management

Project manager

Recommend

CEO approval

Business Outlook

Pros

None, it was a very negative experience.

Cons

Leadership can be verbally abusive in front of colleagues, partners and customers.

Paymentus Response

3mo

We greatly appreciate your feedback regarding your work experience at the company. We encourage all employees to share their feedback about their work experience with their manager and/or Human Resources. We are committed to continuous improvement in all areas including leadership, communication, and culture. We also have strict zero-tolerance policies regarding inappropriate behavior in the workplace. If you experienced any interactions that did not meet our conduct standards please contact Human Resources at humanresources@paymentus.com. We will take swift action to address any concerns that are raised.

1.0

Jan 3, 2025

RUN!!! Not worth the stress!

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay and some team members were helpful.

Cons

Top management lets ego get in the way of sound business decisions—deceitful practices.

Paymentus Response

3mo

Thank you for taking the time to provide your honest feedback about your experience at the company. Managers are expected to support career development for all team members, with open-door policies that encourage employees to proactively engage in discussions. Should you have any questions in regards to career development, or suggestions on how we can improve the employee experience for all, please contact us at humanresources@paymentus.com.

1.0

Jul 22, 2024

Worst Place to work

Sr implementation project manager

Recommend

CEO approval

Business Outlook

Pros

There really wasn’t any positives

Cons

Incompetent management Lack of true direction No training & support for new employee Toxic environment

Viewing 10 - 12 of 219 Reviews

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