Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

4.0

Jun 29, 2022

Senior qa engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible timing, alot to learn

Cons

Some work load is high

5.0

Apr 16, 2022

Work Hard and Learn Fast

Customer success engineer

Recommend

CEO approval

Business Outlook

Pros

learn new tech fast understand mission critical services

Cons

24/7 might have to do oncall

Paymentus Response

We greatly appreciate you taking the time to leave us a review! We are so pleased to hear that you enjoy the fast-paced environment and exposure to new technology. Our commitment to service excellence for our clients does require some teams to provide 24/7 support. We thank you for your hard work and ongoing support of our partners and billers. Thank you, Human Resources

5.0

Mar 9, 2022

Great company to start your employment

Applications analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues and management Freedom to explore new tools and technologies

Cons

Not competitive pay which was the only downside

Paymentus Response

Thank you for sharing your experience working with Paymentus. We are thrilled to hear that you enjoyed the team and our managers. Our goal is to provide a welcoming and cordial working environment for all employees. We continue to grow the business will explore new tools and technologies. Thank you, Human Resources

Viewing 205 - 207 of 219 Reviews

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