Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

3.0

Jan 2, 2022

Nice place

Senior full stack engineer

Recommend

CEO approval

Business Outlook

Pros

Nice people, company growing, flexible working hours

Cons

Messy code, hard to coordinate, messy code

Paymentus Response

Thank you for taking the time to share your experience. We are very proud of our continued growth and the excellent people that make success possible. Please share any feedback on improvements to the code or platform with your manager. Working together to improve is our path to future success. Thank you for being a member of the Paymentus team! Thank you, Human Resources

5.0

Aug 17, 2021

Good work life balance

Qa engineer

Recommend

CEO approval

Business Outlook

Pros

good work life balance company

Cons

company documents are a little bit messy

Paymentus Response

Thank you so much for taking the time to leave a review on Glassdoor! We appreciate you sharing your experience. We are so pleased to hear that you are enjoying the work-life balance. We understand that documentation is always an area to improve upon and are committed to improving a little more each day. Please be sure to bring any improvement suggestions to your manager and department leaders. This will ensure we continue in a positive direction. Thank you, Human Resources

3.0

Jun 30, 2021

no clear in the direction

Senior architect

Recommend

CEO approval

Business Outlook

Pros

Worklife balance, nice management. nice people to work with

Cons

no clear in the direction, legacy platform. working in Silos

Paymentus Response

We appreciate you taking the time to share your experience working as a Paymentus team member. We take great pride in hiring talented people that foster a pleasant and respectful working environment. As Paymentus grows, we are committed to continuous improvement in all areas, including communication. The team welcomes any feedback you have to develop the platform and facilitate cross-functional collaboration. Our doors are always open for suggestions, and we are excited to continue this adventure together! Thank you, Human Resources

Viewing 208 - 210 of 219 Reviews

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