Does Paymentus pay their employees well?

According to anonymously submitted Glassdoor reviews, Paymentus employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Paymentus. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Paymentus?

35% of Paymentus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paymentus 2.9 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Paymentus?

Project Manager (12) , Customer Service Representative (11) , Full Stack Engineer (11) , Software Engineer (10) , Regional Sales Director (8) , Customer Success Engineer (7) , Senior Software Engineer (6) , Customer Service Representative (CSR) (5) , Full Stack Developer (5) , Manager (4) , Sales (4) , Implementation Specialist (3) , Product Manager (3) , QA Analyst (3) , Software Developer (3)

What are the pros of working at Paymentus according to real employee reviews?

"good work life balance but it depends on the department" ((in 13 reviews)); "Pay is decent, and the company offers a $300 stipend toward family activities." ((in 11 reviews)); "Great people to work with" ((in 9 reviews)); "Teams are great" ((in 8 reviews)); "Good management" ((in 8 reviews))

What are the cons of working at Paymentus according to real employee reviews?

"Toxic culture and working conditions" ((in 10 reviews)); "The pay and benefits are subpar for the stress that agents have to go through." ((in 7 reviews)); "Arrogant managers" ((in 5 reviews)); "Upper management does not care about the high stress level it causes because they only want to reap the benefits from the competition." ((in 4 reviews)); "Favoritism is considered acceptable in this company." ((in 4 reviews))

What are the top reviewed Paymentus locations?

Charlotte , Dallas , New York , Atlanta , Houston , East Brunswick , Chicago , Milwaukee , San Leandro , Eugene , Charlotte C H , Florida City , USAR Center

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Paymentus

Paymentus reviews

2.8

35% would recommend to a friend

(219 total reviews)

37% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.8

Compensation and benefits

2.5

Culture & values

2.5

Senior management

2.5

Career opportunities

Paymentus has an employee rating of 2.8 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paymentus employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

5.0

May 18, 2021

Good work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best place for learning and work Work-life balance is great Company is mobing forward with exciting, innovative projects

Cons

Not much to share here

Paymentus Response

We are so happy to hear that you are learning and experiencing a good work-life balance! As we continue to grow and evolve as a business there will be more opportunities for our team members to continue their learning and progression. We maintain an open-door policy here at Paymentus. If you have any suggestions on how we may improve the employee experience, please don't hesitate to reach out to your manager or Human Resources.

4.0

May 4, 2021

Good work-life balance

Full stack engineer

Recommend

CEO approval

Business Outlook

Pros

Have a good work-life balance

Cons

Colleagues sometimes unresponsive after COVID,

Paymentus Response

Thank you so much for taking the time to leave a review about your experience with Paymentus. We greatly appreciate and value your feedback. We are pleased that your work-life balance expectations are being met. As a business we understand that COVID-19 has brought many challenges to the way work is accomplished. Technology has been implemented to bridge the gap, but we understand it is not a total replacement for face-to-face connections. We are all in this together so please share any concerns you have with your manager so we can ensure work continues smoothly. Thank you, Human Resources

3.0

Apr 15, 2021

Fast growing company

Senior database administrator

Recommend

CEO approval

Business Outlook

Pros

Well paid, though no OT, no pension, might be long working

Cons

no OT, no pension, quick change team

Paymentus Response

Thank you for sharing your experience working at Paymentus. During this high growth time we recognize that many teams are working very hard. All the hard work does not go unnoticed and we appreciate all that you do. As we continue to grow we will explore expanding our benefit offerings. Should you have any additional feedback please reach out to your Manager or Human Resources. Thank you! Human Resources

Viewing 211 - 213 of 219 Reviews

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