Percepta reviews

3.6

68% would recommend to a friend

(973 total reviews)

Thomas Monaghan

78% approve of CEO

64% positive business outlook

Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

973 reviews
1.0
Oct 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Get in with the right people you'll have a nice pay day.

Cons

Inside jobs Inside Crew if you are not in your out.

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Percepta Response
3y
Thank you for the feedback. Our goal is to deliver an exceptional employee experience, so we would love to hear from you to learn more about your comments. Please reach out to Percepta.HR@Percepta.com to further the conversation. We wish you the best in your future endeavors.
1.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and there not all that great.. can't even use my dental insurance because they can't find my number.. money comes out my check though.

Cons

This is the worst play ever to work! I used to love my job and was so excited to come to work and was early everyday! Until they moved me without notice to the fleet department and the TLs on that side are mean and cruel. The training was horrible and we learned Nothing! I've let them know that I need more training and they still make you take calls and when you mess up they fuss at you and call you out in front of the team.. and when I ask questions in the box.. they don't answer you back! I used to love This company until they threw me away on a side that feels like prison! Now we're told we can't use the bathroom and if so it has to be part of our break! The bronco side was so much better!! I went through two trainings on that side just to be forced on the fleet side and forced in there training for weeks and all the trainer did was talk at us and so now we're on the phones and have no clue what we are doing!! I can eat.. can't sleep not knowing what the next day will bring!! Soon as we say something.. the TLs jump down our throats!! I would not recommend this company to anyone!! I'm an honest dependable worker who used to love to come to work. This feels like a prison sentence.. and there is no one that will help.. :0(

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Percepta Response
3y
We want all our employees to enjoy their roles, feel valued and have a great experience at Percepta. Having the opportunity to move people between job assignments is one of the truly positive aspects of working at Percepta. Moving employees between programs allows us to retain talented people and avoid letting individuals go. We don't undertake these moves without first reviewing skills and matching those to positions we feel are a good fit. Clearly, we missed the mark in this case and have placed you in a role that is not a good fit. Please reach out to us at percepta.hr@percepta.com. We want all our employees to enjoy working at Percepta and would like the opportunity to find a role that more closely aligns with your skills and background.
1.0
Jul 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home hybrid if you live in NJ the the pay was ok could be better

Cons

When you start it seems great because the trainer is amazing patient and understanding after her you’re basically on your own if customer is unhappy with roadside you get written up for it for not doing what you are supposed to even though there is a 3rd party involved you’re just in the middle also felt threatened at work and micromanaged by some supervisors they would never take sup calls you’re left with a long call time due to this high turn over rate many would quit or send disturbing emails about other supervisors they also will have you doing more than you are required because of this your schedule never changes if you work overnight good luck and working mandatory weekends tbh this position should be a $25 or more

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Percepta Response
3y
It seems that your employee experience with us was not up to our standards and we'd like to hear more - please send us a note to Percepta.hr@Percepta.com and we can discuss more. Thanks!
Viewing 79 - 81 of 973 Reviews

Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.