Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      1.0
      Jan 12, 2024

      Run away!

      Zone manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers help each other out.

      Cons

      Company laid off 98 experienced employees without a severance package. Management says that they are offering opportunities and informational training but it’s not true, they are mass emailing Customer Service jobs that do not compare to the current rate of the employees that were laid off. The company (half owned by Ford Motor Company) has been very profitable, yet didn’t want to provide any severance to their employees, instead provided 90 days working notice. Mind you, by law they had to offer 60 days. If you are considering work here, do it so as a placeholder job, but know that if your project ever gets shut down (happens often) you will not have any severance packages.

      avatar
      Percepta Response
      2y
      We appreciate you taking the time to share your experience with Percepta. Your feedback is valuable to us as we continuously strive to improve our employees’ experiences. Thank you for your time at Percepta. We wish you all the best in your future endeavors.
      1.0
      May 30, 2019

      Fired before I started

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fired before I could start

      Cons

      if there are cons to this company...

      avatar
      Percepta Response
      7y
      I am sorry to hear your experience was less than perfect. That’s never our intent, in fact, we strive to create a quick and easy application process. We did delay start dates in an effort to provide our best training, it’s taking us a bit longer than we planned. We contacted folks via phone and email, sounds like that may be what you’re referring to. We support anyone in that situation finding new employment. Please feel free to reach out to us at percepta.hr@percepta.com if you’d like to discuss further. Thanks.
      1.0
      Jun 20, 2018

      Unless you are a team lead don't waste your time. Would give it half star.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Got to see new cars ,new products first hand.

      Cons

      The position, the team leads changing everyday you never knew who your team lead was. Not being able to assist customers. They cared more about a script Than the customers or employees. They had a QA on you every day for the simplest mistakes of there was any.

      Viewing 7 - 9 of 973 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.