Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 68 reviews)); "Being able to work from home is great." ((in 63 reviews)); "The benefits are great." ((in 44 reviews)); "Great team and good to work" ((in 36 reviews)); "The people you work with are great and friendly" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "supervisors are overworked." ((in 15 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 13 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

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Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 22, 2022

Policies

Fordpass guide

Recommend

CEO approval

Business Outlook

Pros

Good pay and low calls volume.

Cons

2 chats at the time, lot of technical issues.

Percepta Response

If you have specific technical issues we'd like to know so we can troubleshoot and see if we can get things worked out - please let you IT team know or drop us a note at Percepta.hr@percepta.com - thanks!

3.0

Jun 14, 2022

Percepta

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There was good pay and great coworkers

Cons

work hours are set. no headway. rushed training. not having proper accesses

Percepta Response

Having a great experience is our goal for our employees - if you had access issues, we want to hear about it to make sure we can always make improvements. Thanks in advance for any feedback you can give us.

5.0

Jun 7, 2022

Great company to work for

Manager

Recommend

CEO approval

Business Outlook

Pros

Fun and alot of Good salary

Cons

No medical aid No much benifits

Percepta Response

Thank you for your time and dedication to Percepta and our customers and clients - we appreciate you! Best of luck in your endeavors

Viewing 136 - 138 of 270 Reviews

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Jobs at Percepta

Customer Care Representative I

Concierge Sales Representative

Melbourne, FL

View job

Concierge Customer Service Representative

Customer Service Representative

Dealer Experience Specialist (Hybrid)