Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 73 reviews)); "Work from home set up is great!" ((in 70 reviews)); "The benefits are great." ((in 43 reviews)); "Good training and a change to get ahead" ((in 35 reviews)); "The people you work with are great and friendly" ((in 33 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "No bonuses" ((in 10 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 10 reviews)); "And there was a ton of favoritism and nepotism." ((in 9 reviews)); "Paid Time Off" ((in 7 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Skip to content Skip to footer

Notifications

Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Oct 28, 2021

Good position to get experience

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Good people to work with

Cons

Low pay, favoritism, micro-management, bad attendance policy

Percepta Response

Thanks for the feedback! Regarding pay, we are always conducting market research to ensure that our compensation is competitive. We'd like to hear more about your experience with management and your thoughts on the attendance policy. Reach out to us directly at Percepta.hr@percepta.com. Thanks!

3.0

Oct 12, 2021

Eh..

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, sorta fun. Help is available

Cons

Very strict on meeting goal numbers.

Percepta Response

We appreciate the feedback. Glad you're able to find help when needed. 'Culture of Service' is one of our core values. Regarding pay, we're constantly conducting market research to ensure our compensation and benefits are competitive. We'd like to hear more about the strict goal numbers to see if there's an opportunity to make it a better experience for you. Feel free to reach out at Percepta.hr@percepta.com.

3.0

Oct 6, 2021

Decent Company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Global Company Temporary work from home Decent pay

Cons

Temporary work from home No career path for experienced leaders

Percepta Response

We appreciate the feedback! Glad to hear you're satisfied with our compensation. We noticed you have WFH listed as a pro and a con. We'd love to hear more to see if there's any way we can make it a more positive experience for you. Feel free to reach out at Percepta.hr@percepta.com. Thanks again!

Viewing 172 - 174 of 270 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at Percepta

Customer Service Representative

Bilingual French Customer Service Case Manager

Concierge Customer Service Representative

Escalation Support Specialist (Automotive Customer Support)

Customer Care Representative