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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      68% would recommend to a friend

      (973 total reviews)

      Thomas Monaghan

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      5.0
      Nov 6, 2017

      Contractor positions work for a big corporate company as a second class employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Contractor position is good for someone in the single life, decent pay, bare minimum insurance.

      Cons

      Basically, no room for advancement unless you work your way to a position in the company you are servicing. Upper management is a revolving door so many changes. Virtually none of the company memos/announcements does not pertain to a contractor providing service for another company. Vacation / sick time is accumulative and have to work 5 years to have the chance to accumulate 3 weeks off a year!

      avatar
      Percepta Response
      8y
      Thank you for reaching out. You made a couple of points that we would like to respectfully address. The first being that Percepta is not a contractor. We are a joint-venture, owned by two large firms: TeleTech and Ford Motor Company. In regards to your comment pertaining to upper management being a revolving door, we respectfully disagree. The majority of our Managers have been with the organization for many years, and have worked there way into the positions that they are currently in, by proving the value that they bring to the organization over the years. Lastly, we offer a very rich PTO/fringe benefit arrangement, compared to industry standards and our competitors. When going through the job offer stage, candidates tend to be very satisfied with our PTO structure. We wish you all the best moving forward. Enjoy the upcoming holidays.
      5.0
      Oct 1, 2017

      Workplace Gold Mine!

      Online marketing consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat you like family and offer an astonishing amount of support to ensure your job is done correctly. The training is informative and thorough; with some class room training and the rest on the job training. Also, not only is the pay competitive, but the benefits are AWESOME! Not to mention, your A-Plan discount on a new or used Ford vehicle; because at Percepta, you're also a Ford employee.

      Cons

      I honestly can't think of any.

      avatar
      Percepta Response
      8y
      We are flattered to hear your positive opinions and experiences with Percepta! While we work very hard in the spirit of continuous improvement, it's nice to take a step back and reflect on all of the positive characteristics of Percepta. Thank you for your services to the business!
      1.0
      Jan 26, 2017

      Miserable

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free water in the break rooms. They have bathrooms with paper towels AND hand dryers. Some of your coworkers are really cool people, you can develop some good friendships.

      Cons

      I have never worked for a company that cares so little about their employees. It is reinforced that you are expendable. God forbid you upset the wrong department, you would think it was high school by the way you will be targeted and they WILL find a way to get rid of you or make your job miserable enough you quit.

      Viewing 16 - 18 of 973 Reviews
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      ReviewsPercepta reviews

      Glassdoor has 1,038 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.