Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Percepta. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Percepta?

66% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (103) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Instructional Designer (14) , Customer Service Manager (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Love being able to work from home and not have the stress of travelling through Houston traffic!" ((in 68 reviews)); "Good pay and attentive to training" ((in 67 reviews)); "Benefits are good and explained well during training" ((in 38 reviews)); "The people you work with are great and friendly" ((in 35 reviews)); "percepta provides great training to help you be prepared for the job your hired for" ((in 34 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 44 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 14 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews)); "No bonuses" ((in 10 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 10 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

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Percepta

Percepta reviews

3.6

66% would recommend to a friend

(270 total reviews)

Thomas Monaghan

40% approve of CEO

62% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

270 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 3, 2020

Good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great salary compensation though yearly increase is minimum

Cons

No bonus, very few company activity.

3.0

Feb 16, 2020

Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay and Good hours. Spacious work areas.

Cons

Not so much the company. It's who they've allowed to be a trainer. They're very obnoxious and narcissistic. If you're coming on board & have them just keep your distance and do your job but count the days down until you're away from them. Such an awful experience he makes you want to leave the place!

Percepta Response

Without knowing where you're located, it's tough to comment on this, but we want to make sure we can deliver excellent training to all of our employees. Please drop us a line at percept.hr@percepta.com and we can discuss further. Thanks!

2.0

Jan 30, 2020

Ok

Community manager ii

Recommend

CEO approval

Business Outlook

Pros

Good money No physical labor Free coffee

Cons

Do too much for the pay Feels like a $20-30 per hour job Training is too quick for what you do

Percepta Response

Thank you for the thoughtful feedback. We've really transformed our training program to be much more in-depth to ensure agents are fully ready when they hit the floor. We're also constantly working on coaching opportunities with current employees as well - talk to your supervisor about any opportunities to grow your knowledge. If you need anything else, drop us a line at percepta.hr@percepta.com Thanks!

Viewing 217 - 219 of 270 Reviews

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