Does PetMeds pay their employees well?

According to anonymously submitted Glassdoor reviews, PetMeds employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PetMeds. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at PetMeds?

61% of PetMeds employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PetMeds 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at PetMeds?

Pharmacy Technician (13) , Customer Service Representative (9) , Customer Care Representative (6) , Anonymous (3) , Anonymous Employee (3) , Customer Service Representative (CSR) (3) , Registered Pharmacy Technician (3) , Customer Service (2) , Pharmacist (2) , Pharmacy Manager (2) , Senior Pharmacy Supervisor (2)

What are the pros of working at PetMeds according to real employee reviews?

"Great benefits that seem to get even better every year." ((in 12 reviews)); "A really open environment where it feels like all levels of management are accessible and willing to listen." ((in 8 reviews)); "The HR team also does a tremendous job taking care of the employees." ((in 5 reviews)); "People actually care about each other." ((in 5 reviews)); "Good surroundings Coworkers are easy to work with" ((in 4 reviews))

What are the cons of working at PetMeds according to real employee reviews?

"Not all bonus were given" ((in 3 reviews)); "The new CEO and her new team are as useless as her performance with all the other companies she's been with, which were in the couture clothing line." ((in 3 reviews))

What are employees saying about PetMeds layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PetMeds layoffs and their outlook for job security at PetMeds in 2026.

What are the top reviewed PetMeds locations?

Delray Beach , Pompano Beach , Boca Raton , Beverly Hills , New Orleans , Jacksonville , Miami , Palm Beach , West Palm Beach , Ocala , Orlando , Coral Springs , West Delray Beach

PetMeds reviews

3.5

61% would recommend to a friend

(99 total reviews)

Leslie Campbell

72% approve of CEO

57% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Culture & values

3.6

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.4

Career opportunities

PetMeds has an employee rating of 3.5 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetMeds employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

99 reviews

5.0

Mar 31, 2026

Great Place To Work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment with people who are willing to help each other Opportunities to learn new skills and grow within the company Leadership has been making positive changes to improve communication and culture Fast-paced environment that keeps the workday moving Employees get recognization Strong focus on customer care and improving the overall customer experience

Cons

Busy seasons can create a fast-paced environment, but it also makes the day go by quickly There can be a lot to learn at first, though there are people willing to help you get up to speed

PetMeds Response

3mo

First, thank you for your decade of service! We are so proud that you have chosen PetMeds as your destination workplace. We know there are lots of choices out there and we appreciate you choosing us. Thank you for the feedback!

5.0

Mar 30, 2026

I love my job :)

Customer success specialist ii

Recommend

CEO approval

Business Outlook

Pros

-I get to bring my dog to work (She loves going to the office, Everyone spoils her) -Positive office environment -Hybrid -Great benefits (PTO, 401k, insurance, personal time)

Cons

-I don't have consecutive days off

PetMeds Response

3mo

Thank you for your feedback and we love our office pups!!!! Thank you for highlighting the time off. We will look into this.

5.0

Mar 29, 2026

Proud of the Pack!

Chief executive officer (ceo)

Recommend

CEO approval

Business Outlook

Pros

Every day we prioritize taking care of our customers, and taking care of each other. This informs everything we do. Everyone pitches in, contributes, and is valuable. We celebrate enterprise and individual successes, and pull together through challenges. We have deep expertise in our industry and pride ourselves on leveraging that for our customers.

Cons

We have had a challenging few years, financially and organizationally, but together we are fixing the foundation and returning to a winning culture. We are excited to welcome new members to the pack who want to contribute, learn and grow with us!

PetMeds Response

3mo

We are proud to have your leadership here with us. You have restored the culture, stepped in to provide visionary inspiration, and provided quantitative guidance. Thank you.

Viewing 7 - 9 of 99 Reviews

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Jobs at PetMeds

Customer Success Specialist

PetMeds

PetMeds reviews

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Great Place To Work

I love my job :)

Proud of the Pack!

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