Is PetSmart a good company to work for as a Operations Manager?

Operations Manager professionals working at PetSmart have rated their employer with 4.0 out of 5 stars in 73 Glassdoor reviews. This is a higher than average score with the overall rating of PetSmart employees being 3.1 out of 5 stars. Search open Operations Manager Jobs at PetSmart now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at PetSmart .

Does PetSmart pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at PetSmart with 4.1 out of 5 stars based on 73 anonymously submitted employee reviews. This is 34.3% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at PetSmart.

What are the top reviewed jobs at PetSmart?

Pet Care Associate (648) , Cashier (625) , Pet Care Specialist (398) , Dog Groomer (372) , Sales Associate (334) , Sales Associate/Cashier (328) , Dog Bather (272) , Pet Stylist (257) , Associate (216) , Store Manager (173) , Petcare Associate (167) , Customer Engagement Leader (139) , Store Leader (136) , Professional Bather (120) , Dog Trainer (112)

What are the pros of working at PetSmart according to real employee reviews?

"Great coworkers and super helpful" ((in 542 reviews)); "the people i work with everyday are great and that’s what it’s all about" ((in 448 reviews)); "Good benefits and 401k." ((in 379 reviews)); "Hours are Flexible for those who are able to communicate with management in a timely fashion." ((in 238 reviews)); "Good work environment and people" ((in 155 reviews))

What are the cons of working at PetSmart according to real employee reviews?

"Poor management and a heavy push on sales over wether or not the pet actually needed extra packages" ((in 977 reviews)); "Low pay and it seems like everyone at district and above are following very old business models." ((in 749 reviews)); "Some of the managers don't exactly start out warm and friendly to new employees." ((in 453 reviews)); "No training for the associates and built off of such efficiency you cannot train or even spend time developing them." ((in 204 reviews)); "Horrible store managers" ((in 95 reviews))

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PetSmart Operations Manager reviews

Item: PetSmart
Rating: 2
Author: Operation Manager

4.0

83% would recommend to a friend

(73 total reviews)

Ken Hicks

Not enough data to show CEO approval

98% positive business outlook

Ratings by category

4.9

Culture & values

4.1

Compensation and benefits

4.0

Diversity & inclusion

4.0

Career opportunities

3.9

Work/Life balance

3.2

Senior management

Operations Manager employees have rated PetSmart with 4.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. PetSmart is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

2.0

Jun 16, 2008

Petsmart, not a clear smart choice to choose

Operation manager

Recommend

CEO approval

Business Outlook

Pros

love for pets, not much stress

Cons

poor support from upper management

Viewing 73 - 73 of 73 Reviews

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PetSmart Operations Manager reviews

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Petsmart, not a clear smart choice to choose

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