Phenom reviews

3.6

64% would recommend to a friend

(1,172 total reviews)
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Mahe Bayireddi

73% approve of CEO

64% positive business outlook

Phenom has an employee rating of 3.6 out of 5 stars, based on 1,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phenom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Great teammates. Challenging and innovative product work. 95% of the time, Product Managers (PMs) have freedom to manage your product as you see fit. Remote work with somewhat flexible hours (on those rare days with < 6 hrs of meetings). Note: Hybrid required if you live within 30 mile birds-eye radius of Ambler, PA.

Cons

**Toxic Company Culture** The company mission and vision are just marketing propaganda. "Help 1 billion people find the right job"? More like "Sell whatever we can ASAP to line leadership's pockets". PMs are expected to lie to clients and sell features that do not exist and will not exist for the next 3+ quarters. It's telling that turnover is sky-high at a company that proclaims to help companies retain employees longer. Attempts at diversity, inclusion, and belonging are purely performative and misguided PR stunts. Expect verbal abuse and unrealistic demands from the C-suite, especially in Sunday 8AM "innovation" presentations to leadership (usually put on the calendar by leadership with ~1 wk notice, which doesn't leave enough time to complete pre-existing work *and* come up with a well-researched presentation on an innovative direction to take your product in). Yes, *Sunday* morning presentations. Throw in Friday morning business review presentations to leadership to make everyone miserable, including folks in Israel whose weekends are Friday-Saturday. Leadership constantly changes requirements. What good are a roadmap and sprints with planned stories when leadership keeps contradicting what they said earlier? Ex: Leadership says to drop everything and focus on something new, only to then expect the new thing as well as other deliverables they had instructed the team to drop earlier. Next week, leadership demands to know why item #2 that was dropped earlier isn't ready yet. There has also been some gas-lighting with deadlines, where leadership insists the deadline was earlier than what they had previously agreed to in order to push the team to work longer than their already 60+ hr weeks on these manufactured emergencies. Management volunteers early to mid level PMs for projects that these PMs don't have bandwidth for, and there is often no one to delegate any of this work to. Forget about discussions on realistic prioritization - everything was due yesterday so you're already behind and nothing can be de-prioritized. **Nonexistent Onboarding** "Sink or swim" mentality - there was no onboarding aside from the generic 2-day company-wide new hire onboarding. Product leaders believe in having new hires prove themselves via "trial by fire" - or more optimistically, just not taking any bandwidth away from other already-overworked PMs (turnover is insanely high, and the smartest PMs leave within their first few months). As other reviews have mentioned, HR pushes new hires to write Glassdoor reviews (literally adding this as an Week 1 onboarding checklist item) - likely to drown out the overwhelmingly negative reviews of employees who have been around for more than a week. **Benefits** Pay is not competitive, so they have to take advantage of early-career PMs who have very limited options. No 401k match. Phenom's version of Employee Appreciation Week is employee-led cooking webinar offerings at 5PM and calendar reminders to meditate on your own time and go outside to walk off your work-induced burnout. Unlimited PTO? Many employees are expected to check Slack and email throughout the day (from coworkers in India, Israel, Europe, US, & Canada) on your days off to respond to urgent messages. Why? Because the Product team runs *very* lean, and often no one else can answer these "business-critical" questions. Leadership keeps trying to "motivate" everyone into working harder with IPO promises. But no one outside of executive leadership has been offered any equity...

1.0
Nov 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits provided within 30 days of employment. Catered Meals.

Cons

There is no work life balance! Leadership is very nepotistic. Favoritism is so rampant that sometimes while listening to a "high level" executive slobbering over someone, you just sit there and think to yourself "why bother", or "why should I even try". Leadership is backstabbing and so are some of your team members. The culture somehow espouses people throwing each other under the bus, and blindsiding one another. Sadly, while they do offer awards for individuals who represent the company's "core values", I genuinely believe that there are a quite a few people there who do not have any core values at all! Also, the company has been around for a number years, and yet they have very few on-boarding processes, or training in place for staff. I completely agree with posts that state that it is a "work harder, not smarter" environment. Coming in to work everyday was like re-inventing the wheel at every stage of a task! The sad part of all of this is that management is well aware of how unstructured, unorganized and chaotic things are, so instead of providing guidance based on their knowledge and experience, they dump this task on new employees as a rite of passage. The funny part is that with some managers when they did come up with a process they were so labor intensive and inefficient, that you could not help but wonder how that person even was trusted to lead people. These same managers are the ones who would not step up to assist, coach, or provide training- real support, the kind that you would expect from a leader who was entrusted with "hiring..firing". In fact, PP allows their managers to demoralize staff to the extent of near breakdowns. Those so called high level managers do that to cover their own tracks. They make everyone else look bad so that no one sees how bad they are at what they were tasked to do, and that is to provide true leadership, the kind that comes with guidance, caring and subject matter expertise. Sadly, there are some good individuals, unfortunately, they need to get a back bone and change the culture to one that is truly about "people." Lastly, for a company that markets to HR, I really wish that you would follow some of HRs protocols on how to treat one another at work!

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Phenom Response
6y
Thank you for taking the time to give your feedback as an employee of Phenom People. We take your feedback very seriously and are sorry to hear about the pains you endured during your time here as an employee. We are always looking to grow and change processes where needed, so we will be forwarding your thoughts to the appropriate management. Thank you again and we wish you the best of luck in your future!
1.0
May 25, 2016

Not for me.

Recommend
CEO approval
Business Outlook

Pros

-nice people -lots of learning and growing on your own -relaxed environment -young employees -interaction with all levels of managment

Cons

-Frequent sexist remarks coupled with Inappropriate office conversations and jokes, minimal gender diversity -minimal planning & adherence to deadlines, constant last-minute rushing -few opportunities for advancement -minimal experience managing design and marketing projects, no senior marketing, and no solid or consistent design process -difficulty getting a straight answer & information for projects -with half the company located overseas the time difference & language barrier creates a communication disconnect -HR industry company with No HR department -office can get very loud with people on sales calls, talking, and playing music -telecommuting & flexible hours are promised, but then frowned upon when implemented -7 year old company that constantly uses "we are a start up" as an excuse for screw-ups, lack of long-term planning, and the constant last-minute rush assignments Not a company for people who want structure, guidance, any sort of process, deadlines, a diverse work environment, or a career in graphic design/marketing. I'd have days with literally nothing to do, and days where they suddenly out-of-the-blue wanted 30 hours worth of design work done in 8.

Viewing 4 - 6 of 1,172 Reviews

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