Is Pilot Flying J a good company to work for?

Pilot Flying J has an overall rating of 3.0 out of 5, based on over 2,380 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 41% of employees would recommend working at Pilot Flying J to a friend and 43% have a positive outlook for the business. The best reviews about Pilot Flying J have been left by employees working as Logistics Specialist , Travel Center General Manager and Restaurant General Manager .

Does Pilot Flying J pay their employees well?

According to anonymously submitted Glassdoor reviews, Pilot Flying J employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pilot Flying J. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Pilot Flying J?

41% of Pilot Flying J employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pilot Flying J 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pilot Flying J?

Cashier (207) , General Manager (97) , Sales Associate/Cashier (82) , Maintenance (50) , Manager (47) , Shift Leader (38) , Guest Service Leader (33) , Assistant Manager (28) , GSL (23) , TCGM (23) , GSL2 (21) , Restaurant General Manager (19) , Logistics Specialist (18) , Shift Supervisor (18) , Account Manager (17)

What are the pros of working at Pilot Flying J according to real employee reviews?

"Pay is good and if you have a good team under you it's a relatively easy job." ((in 190 reviews)); "I think the benefits are good (never had them until I came here though)." ((in 171 reviews)); "You great people and make good connections with your Guests." ((in 103 reviews)); "Some of my coworkers were great but most were very ungrateful and didn’t work." ((in 43 reviews)); "Bonuses and company events are good." ((in 24 reviews))

What are the cons of working at Pilot Flying J according to real employee reviews?

"Poor management and lack of reprimanding for employees violating policies (health and safety)" ((in 144 reviews)); "managers are rude and inconsiderate" ((in 64 reviews)); "Long hours and a company who can care less about you or anything other than cheating people and making money!" ((in 57 reviews)); "No work life balance Impossible goals Little to no labor" ((in 37 reviews)); "Poor training over all to be honest" ((in 28 reviews))

What are employees saying about Pilot Flying J layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pilot Flying J layoffs and their outlook for job security at Pilot Flying J in 2026.

What are the top reviewed Pilot Flying J locations?

Knoxville , Dallas , Houston , Ogden , San Antonio , Nashville , Phoenix , Indianapolis , Atlanta , Temple , Salt Lake City , Birmingham , South Bend , Columbus , Florence , Toms Brook , Springfield , Albuquerque , Amarillo , Meridian , Toledo , Tampa , Carneys Point , Springville , Winslow , Tucson , Laramie , Midland , Sulphur Springs , Moss Point

Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)

Adam Wright

58% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Jan 19, 2026

Poor Upper Management

Tcgm

Recommend

CEO approval

Business Outlook

Pros

Good pay and good benefits.

Cons

Upper management was not willing to help with any issues. Only saw them occasionally. Would go around to other locations and tell other managers who they planned on firing.

Pilot Flying J Response

4mo

Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

5.0

Jan 13, 2026

Very good company to be with.

Fuel transport driver

Recommend

CEO approval

Business Outlook

Pros

Excellent pay. You are paid for the entire time you are at work. 5 day schedule with 2 days off, every week. Benefits are very good as well. This is a professional job and you are treated with respect. 2 weeks paid vacation a year. I am on Dayshift after only 2 years on nights. 3 AM START TIME, for those early bird go-getters.

Cons

Pilot and Flying J truck stops are open year round. Even on holidays, so if are scheduled to work on a holiday, you are expected to run your loads. You can request time off though; seniority based. Sometimes it can be a tight, fast paced delivery schedule in order to get the truck back on time. You slip seat with the night shift driver or vice versa, so don’t want them to start their shift late. 12 hour shifts are the reason why this job is excellent pay, so you can’t complain.

Pilot Flying J Response

5mo

We appreciate the positive feedback and hope you’ve been able to grow with the company further. Don't hesitate to share other thoughts with us in the future.

2.0

Jan 13, 2026

good company

Commercial truck driver

Recommend

CEO approval

Business Outlook

Pros

great work areas, good equipment

Cons

lead driver is terrible at communication but gossips with other drivers. Management does not follow equal oppurtunities. Driver from this location is required to adhere to special rules other locations arent required too

Pilot Flying J Response

5mo

Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

Viewing 31 - 33 of 2,323 Reviews

Top companies for "Compensation and Benefits" near you

Iowa 80 Truck Stop

3.6★Compensation & Benefits

SHV

3.6★Compensation & Benefits

Sointula Co-operative Store Association

4.6★Compensation & Benefits

Axel Johnson (Sweden)

4.1★Compensation & Benefits

Jobs at Pilot Flying J

Janitorial Maintenance

Pilot Flying J

Pilot Flying J reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor Upper Management

Very good company to be with.

good company

Top companies for "Compensation and Benefits" near you

Jobs at Pilot Flying J