Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Dec 31, 2025

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was nice meeting different guests and the people who worked there were nice

Cons

If you called off sick and had a doctor's slip it still counted against you. You should not be working around food if you are coughing your head off. But apparently they didn't care you still had to be there.

avatar
Pilot Flying J Response
5mo
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
4.0
Dec 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits and competitive pay.

Cons

Limited vertical movement and 12/5 schedule

avatar
Pilot Flying J Response
5mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
2.0
Dec 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice facility and equipment. Decent starting pay and ramp up. Coffee/Beverages available anytime. Nice co-workers.

Cons

Management leaves you in the dark when it comes to transparency. Forgein language speakers are put above regular English speaking reps. I don't understand what management does all day but roam around the floor talking within their circle. However they say there is no micromanaging is a lie. You are also working with college kids fresh out of college who still think they are in frats/sororities.

avatar
Pilot Flying J Response
5mo
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
Viewing 37 - 39 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.