Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Dec 18, 2025

Job

Recommend
CEO approval
Business Outlook

Pros

Free food on shift for employees

Cons

High expectations on workers with no real incentive for sacrifices and no real process to help cover no call no shows which happens a lot at a second chance company

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Pilot Flying J Response
6mo
Thank you for taking the time to relay your concerns about our employees. We'd like to discuss your concerns further, please follow up with an email to pfjhr@pilottravelcenters.com.
5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Inclusive culture Competitive pay and benefits

Cons

Lack of support on inefficiencies across various departments In office only. No room for hybrid or remote possibility.

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Pilot Flying J Response
6mo
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
Viewing 40 - 42 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.