Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Weekly pay which is anyway useless

Cons

Poor management and worest politics by Desi Indian managers . Termination of the full time employment on the day itself , with out proper notice is the weirdest part in this company .

2.0
Jan 20, 2020

Culture degraded rapidly 2017-2019

Recommend
CEO approval
Business Outlook

Pros

PFJ had a strong family culture within corporate support center employees. People supported each other and really focused on results with supporting stores, implementing improvements and keeping a marketplace competitive advantage.

Cons

Instead of addressing internal strategy issues or recognize poor performing business projects, the company followed an organizational consulting playbook deliverable. Executive leadership decided to 'trim the fat' -- meaning any employee above a certain age and/or income level. This move was also ironically timed with outside leadership hires from struggling or failing retail organizations.

2.0
Aug 31, 2019

Only if you really need a job

Recommend
CEO approval
Business Outlook

Pros

Company does a lot of philanthropy work. Pay is average. Lots of great and hard working employees. The Founder is fantastic. Current management not so much.

Cons

Upper and middle management are totally out of touch with the people actually doing the work. Every department is run lean so plan on the expectation that you cram 12 hours of work into 8. Quantity over quality with this company. PFJ managment will step over a dollar to pick up a dime everyday.

Viewing 49 - 51 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.