Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
4.0
Oct 28, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

4 cent per liter discount on gas, free lunch upto $10

Cons

less growth opportunity, less benefits for part time employe

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Pilot Flying J Response
7mo
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
5.0
Oct 22, 2025

Working at Pilot Flying J as a Cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly and approachable coworkers. You also get to meet a lot of people from different places every day.

Cons

Some customers can be rude at times, but I’ve learned to stay calm and professional. If needed, I can also ask a coworker to switch.

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Pilot Flying J Response
7mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
4.0
Oct 19, 2025

Good job pays well

Recommend
CEO approval
Business Outlook

Pros

Good job, pays well, easy interview.

Cons

No background or drug tests for most employees (is that really a *CON*, though?)

Viewing 52 - 54 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.